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Date/Time: Thu, 26 Sep 2024 23:30:30 +0000



URGENT: Sierra Chart wont open chartbook

View Count: 746

[2019-04-05 15:11:48]
BLAKE R - Posts: 23
My chartbook will not open

I get the tab but no screen opens and all I see is grey.

I have tried to open on two different computers as well.
[2019-04-05 17:22:16]
Sierra Chart Engineering - Posts: 104368
After opening the Chartbook do you see any charts listed on the CW menu?

If so, then select Window >> Tile Horizontally / Vertically to see if you see the chart windows.

If not, then use a backup Chartbook because the Chartbook contains no charts:
Chartbooks (Workspaces): Accessing a Backup Chartbook File
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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