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Date/Time: Thu, 26 Sep 2024 23:34:27 +0000



cant connect

View Count: 572

[2019-04-04 22:30:38]
Robert Wojczak - Posts: 143
I keep getting this message

Symbol is unknown
Click Symbol for Information
Fix reject reason: Data feed not entitled


I use Gain Futures data nothing has changed it just started happening
imageCapture.PNG / V - Attached On 2019-04-04 22:29:17 UTC - Size: 2.75 KB - 190 views
imageCapture.PNG / V - Attached On 2019-04-04 22:30:18 UTC - Size: 2.75 KB - 192 views
[2019-04-04 22:50:33]
Sierra Chart Engineering - Posts: 104368
Refer to:
https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#DataFeedNotEntitled
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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