Support Board
Date/Time: Thu, 26 Sep 2024 23:34:27 +0000
cant connect
View Count: 572
[2019-04-04 22:30:38] |
Robert Wojczak - Posts: 143 |
I keep getting this message Symbol is unknown Click Symbol for Information Fix reject reason: Data feed not entitled I use Gain Futures data nothing has changed it just started happening |
Capture.PNG / V - Attached On 2019-04-04 22:29:17 UTC - Size: 2.75 KB - 190 views Capture.PNG / V - Attached On 2019-04-04 22:30:18 UTC - Size: 2.75 KB - 192 views |
[2019-04-04 22:50:33] |
Sierra Chart Engineering - Posts: 104368 |
Refer to: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#DataFeedNotEntitled Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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