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Direct MessagesDate/Time: Thu, 26 Sep 2024 23:30:50 +0000
CTS T4 FIX Connection
View Count: 998
| [2019-04-04 19:22:37] |
| Pierre homme DESBIOLLES - Posts: 4 |
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Hello, For some reason, we are unable to connect to the CTS T4 Connection. Everything is enabled in the back end and CTS is saying it should work. Log files are below: CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2019-04-04 20:53:29 CTS T4 FIX | Firm: Dorman | 2019-04-04 20:53:29 CTS FIX socket (1) | Creating socket. Using TLS 1.0. | 2019-04-04 20:53:29 CTS FIX socket (1) | Connecting to IP: 69.44.110.74. | 2019-04-04 20:53:29 CTS FIX: Sending the Logon message. | 2019-04-04 20:53:29 CTS FIX: Received a Logout message. Text = Undetermined | 2019-04-04 20:53:29 CTS FIX: Sending a Logout message. Text = Received Logout message. | 2019-04-04 20:53:29 CTS FIX socket (1) | Socket gracefully closed by remote side. | 2019-04-04 20:53:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-04-04 20:53:29 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-04-04 20:53:29 CTS FIX socket (1) | Write in progress. Shutdown being delayed. | 2019-04-04 20:53:29 CTS T4 FIX | Disconnected. | 2019-04-04 20:53:29 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-04-04 20:53:29 CTS FIX socket (1) | Write has completed. Shutdown being performed. | 2019-04-04 20:53:30 CTS FIX socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-04-04 20:53:30 CTS FIX socket (1) | Closed. | 2019-04-04 20:53:30 CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2019-04-04 20:53:32 CTS T4 FIX | Firm: Dorman | 2019-04-04 20:53:32 CTS FIX socket (1) | Creating socket. Using TLS 1.0. | 2019-04-04 20:53:32 CTS FIX socket (1) | Connecting to IP: 69.44.110.74. | 2019-04-04 20:53:32 CTS FIX: Sending the Logon message. | 2019-04-04 20:53:33 CTS FIX socket (1) | Socket gracefully closed by remote side. | 2019-04-04 20:53:33 CTS FIX: Received a Logout message. Text = Undetermined | 2019-04-04 20:53:33 CTS FIX: Sending a Logout message. Text = Received Logout message. | 2019-04-04 20:53:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-04-04 20:53:33 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-04-04 20:53:33 CTS FIX socket (1) | Write in progress. Shutdown being delayed. | 2019-04-04 20:53:33 CTS T4 FIX | Disconnected. | 2019-04-04 20:53:33 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-04-04 20:53:33 CTS FIX socket (1) | Write has completed. Shutdown being performed. | 2019-04-04 20:53:33 CTS FIX socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-04-04 20:53:33 CTS FIX socket (1) | Closed. | 2019-04-04 20:53:33 Any ideas? |
| [2019-04-04 21:50:35] |
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This is the relevant message: CTS FIX: Received a Logout message. Text = Undetermined | 2019-04-04 20:53:29 CTS will be best able to answer why there is a problem. But in our experience this might relate to using two factor authentication with CTS. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-04 21:50:42
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