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Date/Time: Thu, 26 Sep 2024 23:33:20 +0000



Green Screen

View Count: 921

[2019-04-04 15:28:10]
User274676 - Posts: 38
Hi. My numbers bars chart all of a sudden has green squares behind it. I removed all custom indicators and it's still there.
[2019-04-04 16:50:22]
Sierra Chart Engineering - Posts: 104368
Provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-04-04 21:40:05]
User274676 - Posts: 38
The green squares were not on my TPO charts, just on my numbers bars and market depth charts. I closed Sierra and reopened the Chartbooks, same thing. I even installed the latest version, deleted my data, still no difference. So, I restarted my PC and it’s fine now. But this is a brand new PC and didn’t have this defect on other screens or applications. I can’t send the screenshot as you have asked but I have saved a screenshot online at http://prntscr.com/n7hl98

Thanks.
[2019-04-04 21:41:28]
User274676 - Posts: 38
I also deleted all custom indicators off my charts. A restart resolved the green boxes. Has other users faced this issue before?
[2019-04-04 21:49:17]
Sierra Chart Engineering - Posts: 104368
When you have the issue, provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-04-04 21:52:55]
User274676 - Posts: 38
Thanks. Also, my rithmic data connection randomly disconnects even when I have internet connection?
[2019-04-04 22:55:55]
Sierra Chart Engineering - Posts: 104368
This we cannot help with. For reliable connectivity use this particular service:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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