Support Board
Date/Time: Sun, 24 Nov 2024 16:34:29 +0000
Sierra Chart | Not Responding When Opening Chartbook
View Count: 1222
| [2013-11-20 00:17:44] |
| Bill Duryea - Posts: 1 |
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Hi, My instance of Sierra Chart goes into a 'Not Responding' state when I try to open a chartbook. I have attached my Sierra Chart log file. Can you take a look? Thanks, Bill |
Private File Attachment Deleted. |
| [2013-11-20 10:29:59] |
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Update Sierra Chart by selecting Help >> Download Prerelease. After this open a new chart for @ES#. Do not open any Chartbooks. After the data is downloaded, try opening the Chartbook again and make sure the Tick Size in Chart >> Chart Settings is set correctly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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