Support Board
Date/Time: Fri, 31 Jan 2025 00:27:18 +0000
error message
View Count: 713
| [2019-04-01 13:57:24] |
| User771849 - Posts: 1 |
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What exactly does this error message mean and how do I correct it? "Alert message error: The support@sierrachart.com was opted out from receiving Alert notification messages, contact Sierra Chart support" Thank you, |
| [2019-04-01 16:29:32] |
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It means that you have selected to have an email sent for an Alert that you have setup, but your email address in your account is set to our support address. You can change your email address here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Or you can enter it in Global Settings >> General Settings >> Alerts >> Email Address. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-01 16:29:53
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