Support Board
Date/Time: Fri, 31 Jan 2025 00:21:56 +0000
SC showing live position when my clearing firm has me flat
View Count: 641
| [2019-03-31 19:52:16] |
| T44 - Posts: 363 |
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Hello Support I am using CQG FIX, am connected to my account and showing the correct live account balance, running SC 1892, and showing a net short position on a symbol when my clearing firm has me flat. Please explain next steps to troubleshoot, many thanks. |
Private File |
| [2019-03-31 21:17:16] |
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This is explained here: Trading Information Windows: Incorrectly Reported Trade Position Quantity Basically you just need to reconnect to the data feed. If there still is a problem, you need to contact your broker about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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