Support Board
Date/Time: Thu, 30 Jan 2025 19:06:35 +0000
Daily Data not updating beyond 3/22/2019 with AMP Futures Sierra charts/CQG
View Count: 950
| [2019-03-28 03:28:47] |
| ampjohnny - Posts: 13 |
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here is a screen shot of my Sierra. The Chart is F.US.YMM19 Mini Dow. The data stops at 3/22/19 as does the data in ALL the charts listed with the coloured tabs. Intraday data is updating with the latest data no problems. You will see the greyed out To Date is set at 2019-03-22. This field cannot be changed as far as I have been able to determine. I have tried refreshing the chart. Loading a new chart. Deleting the data files and updating. Nothing so far has solved the problem. |
 Sierra Chart Data Problem.PNG / V - Attached On 2019-03-28 03:24:32 UTC - Size: 198.28 KB - 281 views |
| [2019-03-28 04:21:30] |
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We are aware of the problem and we have told our data provider about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-28 08:02:53] |
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This issue has been resolved by our data provider. To update all historical daily charts use this command: Edit Menu: Edit >> Download Data For All Historical Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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