Support Board
Date/Time: Thu, 30 Jan 2025 18:57:00 +0000
Trade activity Log Issue with Interactive Brokers
View Count: 760
| [2019-03-27 15:09:30] |
| User877753 - Posts: 152 |
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Hi, Really unhappy here : my trades are triplicated in activity log !!! Open quantity is wrong too !!! What's happening with 1890/1891 ? Thanks for your help PS : really a version problem : downgraded to 1882, trades appear fine and position is correct. Date Time Of Last Edit: 2019-03-27 15:16:21
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| [2019-03-27 15:57:00] |
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Nothing has changed in this regard with the Trade Activity Log. We see you are using Interactive Brokers. This would have to do with duplicate order fills in the case of when using Interactive Brokers. That can potentially be a problem due to the more strict comparison for duplicate fill detection. We are going to disable the downloading of historical order fills for Interactive Brokers. When we do that, the next step would be simply to remove the duplicate fills. So to be clear this is an Interactive Brokers specific issue. In regards to the open quantity, refer to: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-27 16:31:16
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| [2019-03-28 08:02:30] |
| User877753 - Posts: 152 |
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You are right : for mysterious reason, IB sent to SC "IB historical fills data (Restored)" which cause the duplicated and triplicated ordes (?!), within the same second but not at the exact same time (couple of hundreds of milliseconds discrepancy) SC was correctly aknowledging executed orders. No disconnection was noticed and appeared in the "Trader activity" log. I deleted duplicate orders and all is correct now. Looks like weird intereaction from IB... |
| [2019-03-28 09:28:10] |
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For those duplicates were the symbols different? There would need to have been an exact match.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-28 11:34:51] |
| User877753 - Posts: 152 |
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As far I as remember was same symbol. However execution time differed for something around 1 second. |
| [2019-03-28 11:38:07] |
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Ok, this is going to be a Interactive Brokers specific issue. We think we know why this has happened and we have it resolved in the latest revision of the latest release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-28 11:38:39
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