Support Board
Date/Time: Wed, 19 Mar 2025 03:26:44 +0000
Sierra Chart Data - Some symbols delayed
View Count: 734
| [2019-03-25 14:11:17] |
| User747654 - Posts: 39 |
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Hi, I just added two new charts. /ZN and VIX. Both charts unfortunately are delayed by about 12 minutes. All other charts / symbols are real time. I switched back to my broker data and back to Sierra Chart hoping it would reload but no luck. Would you please be able to help with this? Thanks |
| [2019-03-25 22:23:46] |
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You need to enable the required exchanges: 1) ZN - CBOT 2) VIX - either (a) or/and (b) (a) (Futures available) CFE-CBOE (b) (VIX Cash) CBOE Indices See what you need under "exchanges" here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges Please read through set-up instructions here to get the information you need. https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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