Support Board
Date/Time: Sun, 24 Nov 2024 17:00:03 +0000
M6E on OEC using Sierra Chart Data Feed
View Count: 1222
| [2013-11-19 13:37:48] |
| drw112 - Posts: 24 |
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I'm having quite a bit of trouble getting SC data feed to work with m6e. I've updated the symbols, I tried adjusting the real-time multiplier in the symbol settings but it doesn't seem to affect the real time data. Historical data can be adjusted by applying 1000x multiplier but real-time doesn't seem to be affected by the multiplier. OEC uses a 100x multiplier on FX futures. |
| [2013-11-19 18:01:31] |
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We are going to check on this. Just give us about an hour.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-19 20:23:04] |
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Still working on this. Just a few more minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-19 20:54:07] |
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We apologize for the delay with this. This is now resolved. Follow the instructions here to update the symbol settings: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings After you have updated the symbol settings, reconnect to the data feed with the commands on the File menu. You will also need to re-download the data in the chart by selecting Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-19 21:02:04] |
| drw112 - Posts: 24 |
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Working better, thanks for the help.
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