Support Board
Date/Time: Sun, 24 Nov 2024 16:42:44 +0000
wrong price on daily chart
View Count: 1425
| [2013-11-19 04:28:03] |
| namlem - Posts: 94 |
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Hi SC team, I noticed that early morning daily chart has wrong bar. This time I took a snapshot. Notice, XAUUSD has today's high @1288.42 which is obviously wrong. More details on screenshot. Thank you. |
Private File |
| [2013-11-19 10:37:42] |
| namlem - Posts: 94 |
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and yes, I was not sure, but now can confirm, that later same day the daily bar becomes correct (without restarting SC)
Date Time Of Last Edit: 2013-11-19 15:20:58
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| [2013-11-19 18:47:40] |
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This problem will be resolved at the end of the day today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-21 04:38:08] |
| namlem - Posts: 94 |
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I have downloaded the latest pre-release v1048, but the issues still exists. However, this time within a chartbook opening bar was correct for few seconds and later changed back to a wrong one. Please see attached screenshot.
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Private File |
| [2013-11-21 15:20:06] |
| tomtom - Posts: 53 |
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""This problem will be resolved at the end of the day today. "" But this can not be the solution that every day the candle is wrong for some time it is not very comfortable to use. |
| [2013-11-21 19:02:54] |
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We did expect to resolve it on 2013-11-19, but the problem with the FXCM Daily High and Low data was so severe that we had to abandon the solution. We did implement an alternative solution, and we are going to be verifying it today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-21 19:03:05
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