Support Board
Date/Time: Thu, 30 Jan 2025 08:23:18 +0000
[Sierra 1883] Import/Export Data in Trade Activity Log suspect bug
View Count: 906
[2019-03-19 09:29:49] |
Dingor - Posts: 13 |
It seems that exporting trading activity and re-importing it causes an issue with prices higher than 9999 (i.e. 11604.0 --> imported as 1160.4 ) Thanks for checking it PS it seems that it happens during the import phase Date Time Of Last Edit: 2019-03-19 10:00:40
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[2019-03-19 18:14:39] |
Sierra Chart Engineering - Posts: 104368 |
That does not make sense. This would only be caused by the price multiplier set for the symbol in the Global Symbol Settings. But as you change that multiplier, the prices will change. There is not going to be any permanent change to the imported data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-19 18:15:10
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[2019-03-19 21:42:17] |
Dingor - Posts: 13 |
issue was linked only importing some TradeActivityLogs exported by previous version (maybe 81-82) where exported price different than in previous and actual 83 release as usual having a detailed changelog of your version would have helped to solve the issue quicker. It's difficult to understand why there is no changelog in SierraChart thanks for the support |
[2019-03-19 22:18:09] |
Sierra Chart Engineering - Posts: 104368 |
This makes no sense either. The exported prices are not different between versions. That just does not happen. You conclusion is completely incorrect here. No such change has ever taken place ever in the history of the trade activity log.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-19 22:20:38
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[2019-03-19 23:37:45] |
Sierra Chart Engineering - Posts: 104368 |
The most likely issue is that you are not exporting the data properly. You need to use File >> Export on the Trade Activity Log window.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-19 23:37:59
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[2019-03-20 07:41:39] |
Dingor - Posts: 13 |
You need to use File >> Export on the Trade Activity Log window.
yes, this is how I do it (and I don't know an other way to export) Here in attachment you could find "TradeActivityLogExport_2019-03-18" with prices like 10819.0 and file "TradeActivityLogExport_2019-03-19_3" with prices like 108190.0000000 . Only the last one works correctly importing again it in Sierra. I don't know why they are different I hope it helps |
Private File Private File |
[2019-03-20 13:25:58] |
Sierra Chart Engineering - Posts: 104368 |
First we see your Sierra Chart account is expired, login with Help >> Support Board from within Sierra Chart. Let us know when that is done so we know what Sierra Chart account you are using.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-20 13:26:32
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