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Date/Time: Sun, 24 Nov 2024 14:50:16 +0000



package upgrade mid month

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[2013-11-18 14:14:21]
9baller - Posts: 38
I have 26 days remaining on pkg1...I would like to upgrade to pkg3 please advise to procedure...purchase pkg3 and get refund for pkg1?

Thanks
[2013-11-18 15:47:45]
Sierra Chart Engineering - Posts: 104368
To change your Sierra Chart service package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package".

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your usage time is adjusted.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-18 15:47:57

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