Support Board
Date/Time: Wed, 19 Mar 2025 01:11:57 +0000
No charts are updating
View Count: 985
| [2019-03-08 16:15:51] |
| User128787 - Posts: 6 |
|
Hello SC, Now no charts are updating. Stock, indexes, futures. They are delayed, but the prices should be changing during the session which is now. I restarted the platform and got the same result. I pay for the SC data services, but they are not updating. This is frustrating. Please, suggest a fix or fix it yourself. Thank you. |
| [2019-03-08 16:27:11] |
| |
|
Refer to this page about real-time data: Real-Time Data We also see you are running an older version. Update following these instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-08 17:18:58] |
| User128787 - Posts: 6 |
|
Thank you for the quick response. I see, but is a surprise. I paid for the package with IQFeed and got streaming delayed data included and running on other platform. The exchanges provide delayed data. I see on SC the delayed data, but they are not auto-updating. Why? Is it a big problem? I need to see how the Sierra codes run on streaming data during the session, even though they are delayed. Some websites provide that for free, i.e. www.freestockcharts.com . |
| [2019-03-08 17:33:27] |
| |
|
So you are a user of IQ Feed? If so, just follow the instructions here: DTN IQ Feed Data Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-08 17:33:40
|
To post a message in this thread, you need to log in with your Sierra Chart account: