Support Board
Date/Time: Mon, 27 Jan 2025 19:10:18 +0000
Account connection to Rithmic constantly dropping off
View Count: 657
| [2019-03-07 01:13:23] |
| User165355 - Posts: 7 |
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Hello, starting yesterday, my Sierra connection to Rithmic is constantly dropping off.....it is down for about 5 seconds, then reconnects.... I thought, maybe just maybe, it was a wireless card, firmware issue, so I went ahead and hardwired the computer connection....no help....it's doing the same... Any ideas? Thanks, https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=26575 |
| [2019-03-07 02:22:41] |
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This is not something we have any control over. This is why we have developed these new services: Sierra Chart / Trading Technologies Futures Order Routing Service Simulated Futures Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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