Support Board
Date/Time: Mon, 27 Jan 2025 19:25:52 +0000
Data
View Count: 1182
| [2019-03-05 22:21:20] |
| User274676 - Posts: 38 |
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Hi. I bought a new PC from HP. Every time I get a new PC and load Sierra I see different data. My last PC was a refirbushed one and seemed faulty so I returned it. This time round I bought a brand new PC and seems fine. Today in the morning I was on Sierra using my old PC and this is what I remember https://prnt.sc/mtlmjz Now I have installed Sierra on my new PC and I was scrolling back to today's activity and I noticed my data looks very odd. The above same bars now looks like this https://prnt.sc/mtr77n API's just got released. This is what it looks like now on my Sierra using my new PC http://prntscr.com/mtrhul Please kindly confirm if this is how it is suppose to look like on your end. Also, from the open 0900 ET - I don't remember these bids and asks http://prntscr.com/mtri9t The above charts are all 4 tick reversal charts http://prntscr.com/mtrifp My old PC was a previous build of Sierra, my new PC with the odd data is running the latest Sierra. I use deleted and downloaded the data and my bids and asks look the same. What could be the issue? My new PC is the following specs http://prntscr.com/mtrj8c This machine is a lot faster than my old PC. My old PC has to go it's failing on me. Please help. This is driving me crazy. Thanks. |
| [2019-03-05 22:23:32] |
| User274676 - Posts: 38 |
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Three price levels having the same bid and ask this cannot be correct http://prntscr.com/mtrucc
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| [2019-03-05 22:28:21] |
| User274676 - Posts: 38 |
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I have even logged in as SAFE MODE - same thing.
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| [2019-03-05 22:36:01] |
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The images you posted are not acceptable for us. We only accept chart images by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Post one image only and only one image and only one image. And just tell us one issue. That is all we need. Nothing else. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-05 22:36:24
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| [2019-03-05 22:43:20] |
| User274676 - Posts: 38 |
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http://www.sierrachart.com/image.php?Image=1551825783476.png
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 Screenshot_1.png / V - Attached On 2019-03-05 22:42:09 UTC - Size: 42.49 KB - 264 views Attachment Deleted. |
| [2019-03-05 22:46:30] |
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Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this: Tick by Tick Data Configuration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-05 22:50:17] |
| User274676 - Posts: 38 |
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It has been set to 1 Tick before I logged in with my account.
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| [2019-03-05 23:05:47] |
| User274676 - Posts: 38 |
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I think it is working now. I right-clicked edit/download data- intraday chart and deleted and downloaded data from current position to end and seems fine. Is this correct?
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| [2019-03-05 23:22:21] |
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Yes that is correct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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