Support Board
Date/Time: Mon, 27 Jan 2025 19:30:52 +0000
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| [2019-03-05 15:20:41] |
| User393677 - Posts: 2 |
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I want to see, for example, the contract data of the Mini Spy (es). In addition, when I open the Sierra software, it appears as a demo account and not as a regular account despite the update I made. Another problem is that the data on the graphs come in a 20-minute delay for up to half an hour and not as real-time data, even though I paid for real-time data in stocks and contracts (did I actually pay for real-time contract data?) I have an interactive trading account but did not understand how The interactive account for Sierra software. I would appreciate your response, Thanks Ravit |
| [2019-03-05 18:25:07] |
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If you want to look at ES futures in real time you activated the wrong exchange. You need to activate one of the CME Group exchanges: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges You also need to connect to your Interactive Brokers account as explained here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices How do you come to this conclusion? In addition, when I open the Sierra software, it appears as a demo account and not as a regular account despite the update I made. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-05 18:26:56
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