Support Board
Date/Time: Mon, 27 Jan 2025 19:49:21 +0000
DlyP/L not accurate
View Count: 634
| [2019-03-04 20:08:53] |
| User813973 - Posts: 1 |
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Im having issues with my Daily P/L it is reading completely inaccurate. The other day I had a resting order on, then had my compter lost power. When I got my computer back on the order had filled so I immediately went flat. I contacted to ensure all postions were flat via phone which they were. Ever since this incident my daily p/l has been out of sync. It is almost like its calculation is using the wrong buy and sell order as if the one is missed that filled while my computer was off. When I look at my (show order fills) It does not show the order fill from when my computer reset. Is there a way to reset this. thankyou I have noticed in the trade activity log is shows an open position, this does not align with my Rithmic as Rithmic shows I'm flat. I'm not able to clear it out of the trade activity log Date Time Of Last Edit: 2019-03-04 21:51:54
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| [2019-03-05 04:03:52] |
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Refer to: Help With Daily Profit/Loss Value Refer to: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-05 04:04:28
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