Support Board
Date/Time: Mon, 27 Jan 2025 17:10:58 +0000
interactive tickers
View Count: 615
| [2019-03-01 13:51:33] |
| User170575 - Posts: 221 |
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Hi---shouldn't this work for V--as in Visa? V-STK-SMART/NYSE What am I missing here? Tried every combo. The API "/" was updated. Thx---have a nice weekend. Cy |
| [2019-03-01 17:51:22] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-01 18:14:43] |
| User170575 - Posts: 221 |
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When I type in the string for V--it defaults back to VHC Software version: 1875 32-bit | 2019-03-01 13:11:11 Usage end date: 2019-04-01 | 2019-03-01 13:11:11 Enabled for: Advanced Features. | 2019-03-01 13:11:11 Enabled for: Sierra Chart Historical Data Service. | 2019-03-01 13:11:11 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-03-01 13:11:11 Current selected Data/Trading service: Interactive Brokers | 2019-03-01 13:11:11 Chart Update Interval: 400 | 2019-03-01 13:11:11 Intraday Data Storage Time Unit: 5 | 2019-03-01 13:11:11 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-03-01 13:11:11 2019-03-01 13:11:10 Local computer time | 2019-03-01 13:11:11 2019-03-01 18:11:10 Local computer time in UTC | 2019-03-01 13:11:11 2019-03-01 13:11:10 Local computer time in SC Time Zone | 2019-03-01 13:11:11 2019-03-01 18:09:26 Server time in UTC | 2019-03-01 13:11:11 Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-03-01 13:11:11 Program path: C:\SierraChartIBD1\ | 2019-03-01 13:11:11 Data Files path: C:\SierraChartIBD1\Data\ | 2019-03-01 13:11:11 OS Version Number: 10.0 | 2019-03-01 13:11:11 Locale Setting: C | 2019-03-01 13:11:11 DLLs: Trade29CustomStudies.dll, Trade29CustomStudies_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-03-01 13:11:11 VHC 1 Min #11 | Reloading chart. | 2019-03-01 13:11:33 Chart #11 has tagged chart #21 for full recalculation. Chartbook: DIVERGINATOR.Cht | 2019-03-01 13:11:33 Chart #11 has tagged chart #21 for full recalculation. Chartbook: DIVERGINATOR.Cht | 2019-03-01 13:11:33 SPY 1 Min #21 | Performing a full recalculation because it has been tagged. Chartbook: DIVERGINATOR.Cht | 2019-03-01 13:11:33 VHC 1 Min #11 | Reloading chart. | 2019-03-01 13:12:09 Chart #11 has tagged chart #21 for full recalculation. Chartbook: DIVERGINATOR.Cht | 2019-03-01 13:12:09 Chart #11 has tagged chart #21 for full recalculation. Chartbook: DIVERGINATOR.Cht | 2019-03-01 13:12:09 SPY 1 Min #21 | Performing a full recalculation because it has been tagged. Chartbook: DIVERGINATOR.Cht | 2019-03-01 13:12:09 |
| [2019-03-01 18:48:15] |
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Make sure you change the symbol through Chart >> Chart Settings. Also this log does not show any attempt to re-download the data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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