Support Board
Date/Time: Mon, 27 Jan 2025 05:03:47 +0000
CLJ19 Symbol not found(April19)
View Count: 957
| [2019-02-27 00:53:03] |
| HinckleyBob - Posts: 45 |
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Steps to troubleshoot were followed when "Symbol Not Found" for CLJ19: 3.2 - Invalid Symbol or Invalid Data/Trading Service Selected 1.3. Symbols>Update Symbol Settings Several other symbols do work (NQM19, NQH19, ESH19), but not CLJ19, ClK19, CLM19. No errors in the Message Log. Please suggest the next step(s). Thank you. |
| [2019-02-27 06:03:26] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Most likely the issue is related to your TD Ameritrade account balance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-27 06:03:46
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