Login Page - Create Account

Support Board


Date/Time: Mon, 27 Jan 2025 04:54:33 +0000



Why is this chart refreshing all the time?

View Count: 960

[2019-02-22 15:49:03]
Jack2 - Posts: 10
Hello, my Sierra account name is Jack Yang.
Why is this chart refreshing all the time? How to solve it?
The following is the message log
ES-201903-GLOBEX [CB] 30 Min #2 | Performing a full recalculation because it has been tagged. Chartbook: Market Cycles v5.cht | 2019-02-22 07:27:06
Chart #1 has tagged chart #2 for full recalculation. Chartbook: Market Cycles v5.cht | 2019-02-22 07:27:07
Chart #1 has tagged chart #7 for full recalculation. Chartbook: Market Cycles v5.cht | 2019-02-22 07:27:07
Chart #1 has tagged chart #2 for full recalculation. Chartbook: Market Cycles v5.cht | 2019-02-22 07:27:07
Chart #1 has tagged chart #7 for full recalculation. Chartbook: Market Cycles v5.cht | 2019-02-22 07:27:07
ES-201903-GLOBEX [CB] 30 Min #7 | Performing a full recalculation because it has been tagged. Chartbook: Market Cycles v5.cht | 2019-02-22 07:27:08
ES-201903-GLOBEX [CB] 30 Min #2 | Performing a full recalculation because it has been tagged. Chartbook: Market Cycles v5.cht | 2019-02-22 07:27:08
NISS-NYSE [CB-D] [M] 30 Min #1 | Chart Settings have been synchronized between Destination chart number #2 and Source data chart number #1. Performing a chart reload of Source data chart. Chartbook: Market Cycles v5.cht | 2019-02-22 07:27:08
NISS-NYSE [CB-D] [M] 30 Min #1 | Reloading chart. | 2019-02-22 07:27:08
NISS-NYSE [CB-D] [M] 30 Min #1 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2019-02-22 07:27:08
NISS-NYSE [CB-D] [M] 30 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-22 07:27:08
imagepicture.png / V - Attached On 2019-02-22 15:48:38 UTC - Size: 46.71 KB - 267 views
[2019-02-22 15:50:16]
Jack2 - Posts: 10
Why is this chart refreshing all the time? How to solve it?
[2019-02-24 02:14:05]
Sierra Chart Engineering - Posts: 104368
The solution to this is explained here:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.3 - Charts Reloading Often
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account