Support Board
Date/Time: Mon, 27 Jan 2025 04:56:11 +0000
"Downloading historical data. Bars may not appear until done" message
View Count: 634
| [2019-02-21 18:19:10] |
| eslavio - Posts: 5 |
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Hi there! I installed Sierra on a brand new computer, copied everything from prev. install on old computer. Everything is running fine, except I get a "Downloading historical data. Bars may not appear until done" message several times during the day. It doesn't seem to interfere with anything, except once today my depth bars went all flat for a while. Depth wasn't erased, bars just went flat. Any idea what may be causing it (internet and everything is the same as before). This is happening on the 2nd instance, I'm getting all kinds of messages I don't understand on the 1st instance, see a sample of the most recent ones: "CQG FIX socket (5) | Closed. | 2019-02-21 12:57:55 CQG FIX Trading | Requesting orders and positions after FIX connection restored. | 2019-02-21 12:57:55 CQG FIX | FCM name: AMP | 2019-02-21 12:57:55 DTCServer (3) | Socket gracefully closed by remote side. | 2019-02-21 13:08:53 DTCServer (3) | Received socket Close event. | 2019-02-21 13:08:53 DTCServer (3) | Signaling to core to close socket | 2019-02-21 13:08:53 DTCServer (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-02-21 13:08:53 DTCServer (3) | Closed. | 2019-02-21 13:08:53 Unsubscribed from market depth data for F.US.CLEJ19 | 2019-02-21 13:08:56 CQG FIX Trading | Requesting market data for F.US.CLEJ19 | 2019-02-21 13:08:56 Deleting individual DTC server: DTC client #1. Sierra Chart. 127.0.0.1 | 2019-02-21 13:09:35" |
| [2019-02-21 19:00:06] |
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Refer to: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG And see if updating Sierra Chart helps: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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