Support Board
Date/Time: Mon, 27 Jan 2025 04:44:54 +0000
Rithmic data issue on sub instance using 1877
View Count: 779
| [2019-02-21 13:01:43] |
| samual sprat - Posts: 343 |
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Hi, after updating to 1877 when i run a sub instance, the main instance crashes and becomes unresponsive. Can't get the error log from the main instance for this as it's crashed. I don't have any chart loaded. After reverting to 1875 it's working fine Thanks S |
| [2019-02-22 01:42:09] |
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We cannot reproduce this issue. Do you notice any problem when you have set Global Settings >> Data/Trade Service Settings >> Service to SC Data-All Services in the main instance and in the sub instance using a symbol like EURUSD?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-27 04:12:23] |
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We have resolved this problem. It is resolved in prerelease 1880.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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