Support Board
Date/Time: Mon, 27 Jan 2025 04:46:01 +0000
Trans act Charts
View Count: 605
[2019-02-21 01:56:03] |
User309107 - Posts: 5 |
I opt in to trans act to use there charts , i am sure that they are sierra charts, can i still use this account i have with sierra charts? Or do i need to down load it thru. transact ? GW |
[2019-02-21 02:16:12] |
Sierra Chart Engineering - Posts: 104368 |
Still use this account for what purpose? Do you mean for posting on this Support Board?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-02-21 02:29:45] |
User309107 - Posts: 5 |
My account thru Sierra was turned off for non payment but I pay thru transact futures . I need my account open / I need my charts ? What do I do redown load charts thru trans act ?? Can I just use this account . Can you turn it on? What to do ?? |
[2019-02-21 04:30:15] |
Sierra Chart Engineering - Posts: 104368 |
Your Sierra Chart account is active. If you are having some problem connecting to Transact, we can help you with that. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-21 04:30:24
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