Support Board
Date/Time: Mon, 27 Jan 2025 04:57:03 +0000
When trading 2 contracts, my 2 target orders remain and work but only one stop order shows
View Count: 696
| [2019-02-20 18:15:09] |
| OoahOoah - Posts: 2 |
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I have my 2 contract ATM setup and when the order triggers is says that I only sold (or Bought) 1 contract even the the quantity is 2. both contracts will be sold (or bought) but will only have 1 stop order in place but will have 2 target orders still. This does not appear to be happening on the sim portion. I do get some kind of error message that says, "Rithmic error code 11097688818, that the margin is exhausted" but the account has $23,500 in it so margin shouldn't be remotely exhausted. Any help would be great. I attached images of how my trade window for how my ATM is setup and of the error message I am receiving |
 Sierra error.PNG / V - Attached On 2019-02-20 18:12:15 UTC - Size: 66.03 KB - 271 views Sierra trade window.PNG / V - Attached On 2019-02-20 18:12:27 UTC - Size: 32.87 KB - 277 views |
| [2019-02-21 09:10:26] |
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You need to contact your broker for help with this. They control the margin settings.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-21 09:10:37
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