Support Board
Date/Time: Sun, 26 Jan 2025 07:23:23 +0000
SC Data Feed Showing Incomplete Daily Bars
View Count: 681
| [2019-02-19 14:10:15] |
| User41727 - Posts: 124 |
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The SC data feed is currently showing daily bars for US equities that have no data point for the open, only high, low and last. What is going on with that?
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| [2019-02-19 18:32:19] |
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First, check to make sure that you are displaying the OHLC Bars and not just HLC bars. You can quickly change between different modes by selecting an option under Chart >> Graph Draw Types. You will find documentation on the various Graph Draw Types here: Graph Draw Types We are not seeing this. Is this just affecting the last bar? Follow the instructions here to re-download the data: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.2.2: Correcting Data Errors by Downloading the Data Again Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-19 18:33:11
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| [2019-02-19 18:38:34] |
| User41727 - Posts: 124 |
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Type is candlestick. Only affected current daily bar and only during the pre-market. Problem is gone now. But I'm pretty sure this didn't happen last week, or I would have noticed.
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| [2019-02-19 23:06:52] |
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Okay, then it was a temporary issue with our data provider. Clearly they have resolved it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-19 23:52:23] |
| User41727 - Posts: 124 |
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Maybe, unless it only affects the pre-market, in which case we would expect the issue to pop up again tomorrow.
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