Support Board
Date/Time: Sun, 26 Jan 2025 07:29:09 +0000
NO DATA!
View Count: 675
[2019-02-18 18:53:14] |
TraderTen - Posts: 80 |
Upon login, I get a few hours of March data for today, and one bar of June data for RTY. As for R-T updates, NOTHING. Below is the log...any ideas? Thanks. Reading Internal Order ID file. | 2019-02-18 11:26:51 Reading Trade Orders file. | 2019-02-18 11:26:51 Reading Trade Positions file. | 2019-02-18 11:26:51 Account Balance file. | 2019-02-18 11:26:51 UDPListener (836). Port 22904 | Listening on UDP port 22904. | 2019-02-18 11:26:51 Software version: 1875 32-bit | 2019-02-18 11:26:51 Usage end date: 2019-03-02 | 2019-02-18 11:26:51 Enabled for: Advanced Features. | 2019-02-18 11:26:51 Enabled for: Sierra Chart Historical Data Service. | 2019-02-18 11:26:51 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2019-02-18 11:26:51 Enabled for: INDEXES_DATA_BARCHART | 2019-02-18 11:26:51 Enabled for: CME with Market Depth for nonprofessional Trading accounts | 2019-02-18 11:26:51 Received 1 data feed usernames. | 2019-02-18 11:26:51 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-02-18 11:26:51 Current selected Data/Trading service: CQG FIX Trading | 2019-02-18 11:26:51 Chart Update Interval: 500 | 2019-02-18 11:26:51 Intraday Data Storage Time Unit: 1 | 2019-02-18 11:26:51 Time Zone: -07:00:00 (MST-07) | 2019-02-18 11:26:51 2019-02-18 11:26:51 Local computer time | 2019-02-18 11:26:51 2019-02-18 18:26:51 Local computer time in UTC | 2019-02-18 11:26:51 2019-02-18 11:26:51 Local computer time in SC Time Zone | 2019-02-18 11:26:51 2019-02-18 18:26:51 Server time in UTC | 2019-02-18 11:26:51 Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-02-18 11:26:51 Program path: C:\SierraChart\ | 2019-02-18 11:26:51 Data Files path: C:\SierraChart\Data\ | 2019-02-18 11:26:51 OS Version Number: 6.1 | 2019-02-18 11:26:51 Locale Setting: C | 2019-02-18 11:26:51 DLLs: KowalT3.dll, sst_imbalance.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-02-18 11:26:51 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2019-02-18 11:26:51 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-02-18 11:26:51 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-02-18 11:26:51 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-02-18 11:26:51 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-02-18 11:26:52 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-02-18 11:26:52 Received 5 login tokens. | 2019-02-18 11:26:52 Symbol settings MD5 received. Request ID: 1. | 2019-02-18 11:26:52 Symbol settings are up-to-date for cqg. | 2019-02-18 11:26:52 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-02-18 11:26:52 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-02-18 11:26:52 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-02-18 11:26:52 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-02-18 11:26:52 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-02-18 11:26:53 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-02-18 11:26:53 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-02-18 11:26:53 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-02-18 11:26:53 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-02-18 11:26:54 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-02-18 11:26:55 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-02-18 11:26:55 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2019-02-18 11:26:57 CQG FIX socket (1) | Creating socket. Using TLS 1.2. | 2019-02-18 11:26:57 CQG FIX socket (1) | Connecting to IP: 208.48.16.214. | 2019-02-18 11:26:57 CQG FIX: Sending the Logon message. | 2019-02-18 11:26:57 CQG FIX Trading | Connected to trading server. | 2019-02-18 11:26:58 CQG FIX Trading | Connecting to server api.cqg.com | 2019-02-18 11:26:58 CQG WebSocket | Connecting to WebSocket server. | 2019-02-18 11:26:58 CQG FIX | FCM name: AMP | 2019-02-18 11:26:58 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2019-02-18 11:26:58 CQG WebSocket socket (2) | Connecting to IP: 208.48.16.35. | 2019-02-18 11:26:58 CQG WebSocket | Opening WebSocket. | 2019-02-18 11:26:58 CQG WebSocket | Sending WebSocket handshake. | 2019-02-18 11:26:58 CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2019-02-18 11:26:58 CQG WebSocket | Header line. Connection: upgrade | 2019-02-18 11:26:58 CQG WebSocket | Header line. Sec-WebSocket-Accept: dczpqGcC/vL/0UQq+xnR7xTJoZs= | 2019-02-18 11:26:58 CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2019-02-18 11:26:58 CQG WebSocket | Header line. Upgrade: websocket | 2019-02-18 11:26:58 CQG WebSocket | Header line. | 2019-02-18 11:26:58 CQG WebSocket | Web socket state is now open. | 2019-02-18 11:26:58 CQG FIX Trading | WebSocket connected. | 2019-02-18 11:26:58 CQG FIX Trading | Sending market data logon message. | 2019-02-18 11:26:58 CQG FIX Trading | Base Time: 2019-01-27T06:23:04. 2019-01-27 06:23:04 | 2019-02-18 11:26:59 CQG FIX Trading | Logon successful. Session Token = EPHHBp5RlbAREU4moXTQZYlzbDdSmwx6UbVmt25SYO8zergTnOmIXVE37uBz1vUoKByJLVMX8SQ | 2019-02-18 11:26:59 CQG FIX Trading | Connected to data and trading server. | 2019-02-18 11:26:59 Loading DLL C:\SierraChart\Data\KowalT3.dll | 2019-02-18 11:27:46 Loading DLL C:\SierraChart\Data\UserContributedStudies.dll | 2019-02-18 11:27:46 F.US.RTYH19 1.2 Range #1 | Reloading chart. | 2019-02-18 11:27:46 F.US.RTYH19 1.0 Range #2 | Reloading chart. | 2019-02-18 11:27:46 F.US.RTYH19 1.6 Range #3 | Reloading chart. | 2019-02-18 11:27:46 F.US.RTYH19 0.8 Range #4 | Reloading chart. | 2019-02-18 11:27:46 F.US.RTYH19 0.6 Range #5 | Reloading chart. | 2019-02-18 11:27:46 F.US.RTYH19 2.0 Range #6 | Reloading chart. | 2019-02-18 11:27:47 Mapping F.US.RTYH19 to RTYH19. Service code: cme | 2019-02-18 11:27:47 SC Data - All Services | Starting real-time market data updates for: F.US.RTYH19 (RTYH19). ID: 1 Service code: cme | 2019-02-18 11:27:47 SC Data - All Services | Using username 0 | 2019-02-18 11:27:47 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10048 | 2019-02-18 11:27:47 CQG FIX Trading | Sending symbol resolution request for F.US.RTYH19. ID: 269194 | 2019-02-18 11:27:47 SC Data - All Services | Requesting security definition data for: F.US.RTYH19 (RTYH19). ID: 1 | 2019-02-18 11:27:47 Intraday data recording state for symbol F.US.RTYH19 is set to download 'Pending'. | 2019-02-18 11:27:47 Delaying start of download for F.US.RTYH19 | 2019-02-18 11:27:47 CQG FIX Trading | Received symbol resolution report for symbol F.US.RTYH19. Search Symbol: F.US.RTYH19. Request ID: 269194. Contract ID: 1. | 2019-02-18 11:27:47 DTC Client socket (3) | Creating socket. | 2019-02-18 11:27:48 DTC Client socket (3) | Connecting to IP: 8.18.161.135. | 2019-02-18 11:27:48 SC Data - All Services | Connected to server. | 2019-02-18 11:27:48 SC Data - All Services | Starting socket receive thread. | 2019-02-18 11:27:48 SC Data - All Services | Sending encoding request to server: Binary VLS | 2019-02-18 11:27:48 SC Data - All Services | Setting DTC encoding to Binary VLS | 2019-02-18 11:27:48 SC Data - All Services | Sending logon request message. | 2019-02-18 11:27:48 SC Data - All Services | Received logon response. | 2019-02-18 11:27:49 SC Data - All Services | Server Name: SC Realtime Server. | 2019-02-18 11:27:49 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2019-02-18 11:27:49 SC Data - All Services | Successfully connected. | 2019-02-18 11:27:49 SC Data - All Services | Trading is not supported. | 2019-02-18 11:27:49 SC Data - All Services | Restarting real-time data updates for symbol: F.US.RTYH19 -> RTYH19 | 2019-02-18 11:27:49 SC Data - All Services | Received security definition for symbol F.US.RTYH19 | 2019-02-18 11:27:49 Requesting market depth updates for: F.US.RTYH19 if supported. | 2019-02-18 11:27:50 SC Data - All Services | Clearing market depth for F.US.RTYH19. | 2019-02-18 11:27:50 HD Request # 2 | Downloading Intraday chart data for F.US.RTYH19 to the file F.US.RTYH19.scid. Service: cme | 2019-02-18 11:27:53 HD Request # 2 | Download start date-time: 2019-02-18 10:59:55.000 | 2019-02-18 11:27:53 HD Request # 2 | Using server: ds7.sierracharts.com port 10150 | 2019-02-18 11:27:53 Socket (4) | Creating socket. | 2019-02-18 11:27:53 Socket (4) | Connecting to IP: 8.18.161.133. | 2019-02-18 11:27:53 HD Request # 2 | Setting DTC encoding to Binary VLS | 2019-02-18 11:27:54 HD Request # 2 | Sending historical data logon request message. | 2019-02-18 11:27:54 HD Request # 2 | Requesting Intraday data. Start date-time: 2019-02-18 10:59:55. Record interval: 1. Symbol: RTYH19 | 2019-02-18 11:27:54 HD Request # 2 | Decompressing data. | 2019-02-18 11:27:54 HD Request # 2 | Receiving Intraday data for F.US.RTYH19 starting at 2019-02-18 10:59:55 | 2019-02-18 11:27:54 HD Request # 2 | Timestamp of first Intraday data file record written: 2019-02-18 10:59:55 | 2019-02-18 11:27:54 Socket (4) | Shutdown started. Waiting for graceful close. | 2019-02-18 11:27:54 Historical data download thread signaled to stop. | 2019-02-18 11:27:54 HD Request # 2 | Received 1 record from 2019-02-18 10:59:55 to 2019-02-18 10:59:55 (0.0 seconds) and wrote 1 record for F.US.RTYH19 | 2019-02-18 11:27:54 HD Request # 2 | Completion time: 0s | 2019-02-18 11:27:54 HD Request # 2 | Intraday data download complete for F.US.RTYH19. Unique request ID: 1 | 2019-02-18 11:27:54 Removed historical data download ID 1 | 2019-02-18 11:27:54 Real-time Intraday chart data file updates started for F.US.RTYH19 | 2019-02-18 11:27:54 Opened cached Intraday file: C:\SierraChart\Data\F.US.RTYH19.scid | 2019-02-18 11:27:54 Intraday chart data file opened for F.US.RTYH19 | 2019-02-18 11:27:54 Socket (4) | Socket gracefully closed by remote side. | 2019-02-18 11:27:54 Socket (4) | Closed. | 2019-02-18 11:27:54 F.US.RTYH19 0.6 Range #7 | Reloading chart. | 2019-02-18 11:29:25 F.US.RTYM19 [M] 0.6 Range #7 | Reloading chart. | 2019-02-18 11:29:45 Mapping F.US.RTYM19 to RTYM19. Service code: cme | 2019-02-18 11:29:45 SC Data - All Services | Starting real-time market data updates for: F.US.RTYM19 (RTYM19). ID: 2 Service code: cme | 2019-02-18 11:29:45 CQG FIX Trading | Sending symbol resolution request for F.US.RTYM19. ID: 269195 | 2019-02-18 11:29:45 SC Data - All Services | Requesting security definition data for: F.US.RTYM19 (RTYM19). ID: 2 | 2019-02-18 11:29:45 Intraday data recording state for symbol F.US.RTYM19 is set to download 'Pending'. | 2019-02-18 11:29:45 Delaying start of download for F.US.RTYM19 | 2019-02-18 11:29:45 CQG FIX Trading | Received symbol resolution report for symbol F.US.RTYM19. Search Symbol: F.US.RTYM19. Request ID: 269195. Contract ID: 2. | 2019-02-18 11:29:45 SC Data - All Services | Received security definition for symbol F.US.RTYM19 | 2019-02-18 11:29:46 Requesting market depth updates for: F.US.RTYM19 if supported. | 2019-02-18 11:29:49 SC Data - All Services | Clearing market depth for F.US.RTYM19. | 2019-02-18 11:29:49 HD Request # 3 | Downloading Intraday chart data for F.US.RTYM19 to the file F.US.RTYM19.scid. Service: cme | 2019-02-18 11:29:50 HD Request # 3 | Download start date-time: 2019-02-18 09:28:05.000 | 2019-02-18 11:29:50 HD Request # 3 | Using server: ds1.sierracharts.com port 10149 | 2019-02-18 11:29:50 Socket (5) | Creating socket. | 2019-02-18 11:29:50 Socket (5) | Connecting to IP: 8.18.161.135. | 2019-02-18 11:29:50 HD Request # 3 | Setting DTC encoding to Binary VLS | 2019-02-18 11:29:50 HD Request # 3 | Sending historical data logon request message. | 2019-02-18 11:29:50 HD Request # 3 | Requesting Intraday data. Start date-time: 2019-02-18 09:28:05. Record interval: 1. Symbol: RTYM19 | 2019-02-18 11:29:50 HD Request # 3 | Decompressing data. | 2019-02-18 11:29:50 HD Request # 3 | Receiving Intraday data for F.US.RTYM19 starting at 2019-02-18 09:28:05 | 2019-02-18 11:29:50 HD Request # 3 | Timestamp of first Intraday data file record written: 2019-02-18 09:28:05 | 2019-02-18 11:29:50 Socket (5) | Shutdown started. Waiting for graceful close. | 2019-02-18 11:29:50 Historical data download thread signaled to stop. | 2019-02-18 11:29:50 HD Request # 3 | Received 1 record from 2019-02-18 09:28:05 to 2019-02-18 09:28:05 (0.0 seconds) and wrote 1 record for F.US.RTYM19 | 2019-02-18 11:29:50 HD Request # 3 | Completion time: 0s | 2019-02-18 11:29:50 HD Request # 3 | Intraday data download complete for F.US.RTYM19. Unique request ID: 2 | 2019-02-18 11:29:50 Removed historical data download ID 2 | 2019-02-18 11:29:50 Real-time Intraday chart data file updates started for F.US.RTYM19 | 2019-02-18 11:29:50 Opened cached Intraday file: C:\SierraChart\Data\F.US.RTYM19.scid | 2019-02-18 11:29:50 Intraday chart data file opened for F.US.RTYM19 | 2019-02-18 11:29:50 Socket (5) | Socket gracefully closed by remote side. | 2019-02-18 11:29:50 Socket (5) | Closed. | 2019-02-18 11:29:50 F.US.RTYH19 [M] 0.3 Range #5 | Reloading chart. | 2019-02-18 11:32:53 F.US.RTYM19 [M] 0.3 Range #7 | Reloading chart. | 2019-02-18 11:33:22 |
[2019-02-18 20:04:56] |
Sierra Chart Engineering - Posts: 104368 |
Are you aware of the CME's trading schedule? The CME closed today at 1 PM US Eastern time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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