Support Board
Date/Time: Sun, 26 Jan 2025 06:47:58 +0000
Keeps disconnecting and re-downloading data
View Count: 593
| [2019-02-14 15:21:37] |
| serioustrader - Posts: 3 |
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Data is lagging and charts not update in realtime. I have already submitted log for analysis.
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| [2019-02-14 16:32:45] |
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We see you are using CTS. If you are doing live trading, starting next week we can move you over to this new solution: Sierra Chart / Trading Technologies Futures Order Routing Service If you are using CTS with Top Step Trader and do not have a funded futures trading account, we will have a new solution out we hope in about two months which will use our reliable futures trading evaluator service. There is not anything we can do about the CTS issue and our plan is to gradually be phasing out CTS. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-14 16:34:01
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