Support Board
Date/Time: Sun, 26 Jan 2025 07:10:41 +0000
[Locked] - Question about Daily Profit Loss
View Count: 1010
| [2019-02-14 14:07:16] |
| User155555 - Posts: 15 |
|
No position initiated. No record anywhere of activity. Main instance & CQG account show no loss but 2nd instance show loss. Ver 1872. Live Account.
Date Time Of Last Edit: 2019-02-14 14:38:51
|
Private File Private File |
| [2019-02-14 16:49:00] |
| |
|
Looks like you are referring to the Daily Profit/Loss. Refer to: Help With Daily Profit/Loss Value Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-14 18:05:47] |
| User155555 - Posts: 15 |
|
This will convince you to look at your end. And make sure that you understand that I did go to CQG to look at my account for P&L & account balance.
Date Time Of Last Edit: 2019-02-14 18:17:40
|
Private File Private File |
| [2019-02-14 18:26:28] |
| |
|
The documentation is quite clear. There is no problem on our side. You need to understand how these calculations are done. Refer to the documentation we linked to. We are not going to respond further and any further postings you make on this indicating the problem is on our side, we are going to delete them. We provide proper information and it is for you to understand what we tell you. Do not come to your own conclusions. If you want reliability with these calculations, you will need to use this new service when available instead of CQG: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-14 18:30:24
|
To post a message in this thread, you need to log in with your Sierra Chart account: