Support Board
Date/Time: Sun, 26 Jan 2025 07:03:00 +0000
SFE Data - Missing Rows on DOM - Help / Recommendations
View Count: 586
| [2019-02-14 01:37:30] |
| User580737 - Posts: 8 |
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Hi: Currently using CQG data and FIX for routing. I only have problmes with SFE exchange - other excahnges are ok (CME,HKFE,Eurex) I lose rows of data from the Trade DOM as the market moves (eg will have 20 rows of BID available ob DOM but only 4 rows of OFFER visible on DOM) - the number of rows changes during the day. Do you have any suggestions to fix this or reccomendations for an alternate data source if this is the problem Thank you |
| [2019-02-14 02:24:02] |
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We have no suggestions and we have no alternative data source.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-14 02:27:27] |
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Actually tell us the exact symbol of the chart. There might be a problem with the Symbol Settings. We need the exact symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-14 02:45:03] |
| User580737 - Posts: 8 |
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Great - Thank you The symbol I am using is F.US.APH19 I am trying to use the APH9 contract for the SPI 200 listed on the SFE |
| [2019-02-14 17:05:09] |
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The Symbol Settings do look correct. The most important setting that could cause a problem like this would be the Price Display Format. That should be set to 1. Can you check what it is on your side in Global Settings >> Symbol Settings. You just need to first select the symbol on the left in the list of symbols and check the setting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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