Support Board
Date/Time: Sun, 26 Jan 2025 07:24:34 +0000
Workspace Freezing
View Count: 659
| [2019-02-13 19:51:47] |
| User294224 - Posts: 43 |
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I have been having issues with Sierra Chart freezing as I move between workspaces. Once this happens I must close sierra chart and then re-open it to continue. I believe the issue is due to the amount of charts/ladders I have up on my screens. My question is have you ever come across this before and is there any fix to this without reducing the number of charts etc I have up?
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| [2019-02-13 20:28:50] |
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You need to use multiple instances of Sierra Chart to distribute processing load: Using DTC Server for Data and Trading in Another Sierra Chart Instance Although this should not happen but we do not know the configuration of the Chartbook and precisely what you are doing. Also refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-13 20:29:22
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| [2019-02-15 19:51:04] |
| User294224 - Posts: 43 |
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If I was to purchase a ssd to run sierra chart on its own (to work alongside the current hdd) would to have any recommendations regarding minimum memory size?
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| [2019-02-15 20:49:03] |
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With the lower cost of SSDs, we recommend getting 512 GB and you should go with a NVME type if your system supports it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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