Support Board
Date/Time: Sun, 26 Jan 2025 06:57:45 +0000
Since i updated from 1862 to a newer build - i dont know which one - SC started to hang
View Count: 676
[2019-02-12 16:49:42] |
Cavalry3162 - Posts: 523 |
Hello SC, since the last couple of builds SC_64 (i dont know abt the 32bit version) sc is becoming unresponsive after a while.. i have nothing further but its a bit of a struggle to trade when it starts to like crash.. please advise |
[2019-02-12 17:44:33] |
Sierra Chart Engineering - Posts: 104368 |
Look at the Windows Task Manager when this happens, do you notice that the CPU usage is 0% or some other greater number? Let us know what you see.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-02-14 22:38:20] |
Sierra Chart Engineering - Posts: 104368 |
If you are running version 1870 through 1874, this issue is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-02-14 23:53:13] |
User465507 - Posts: 74 |
I also have hanging issues in one instance of Sierra Chart. Hangs every day or two. It's only one instance though so maybe there's something in it causing the issues.
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[2019-02-15 03:44:52] |
Sierra Chart Engineering - Posts: 104368 |
This should be resolved in 1875. If not, we will test the Chartbook you are using to determine the reason.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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