Support Board
Date/Time: Sat, 25 Jan 2025 00:59:15 +0000
Trade Issue
View Count: 582
| [2019-02-11 15:25:35] |
| User337123 - Posts: 8 |
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My chart continues to show I have an open trade while my data service says I do not and I have tried to cancel everything and flatten everything but this open position continues to show up. Please advise as to what can be done. Please see attached file. Thanks. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=25912 |
| [2019-02-11 19:26:18] |
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This is not unusual and expected. You can disregard it. Refer to: Trade Activity Log: Trade Statistics for Charts (Chart Stats) Tab Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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