Support Board
Date/Time: Sat, 25 Jan 2025 00:40:56 +0000
Order error time out
View Count: 851
| [2019-02-08 09:24:35] |
| User169391 - Posts: 62 |
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HI, I just set this account up with Interactive Brokers (after reading all your warnings but thought I would give it a shot anyway). Have pasted the log for orders and these are the errors I receive when trying to place an order. Have read through the set up instructions several times and checked my settings to no avail. I am sure you can quickly tell me if its my settings in Sierra Chart that are wrong or my problem is with interactive brokers. Thanks for your assistance. Trade Activity Log: File read result: 420 records inserted. 70 fill records inserted. 0 records filtered. | 2019-02-08 16:44:40 Trade Activity Log: File date-time limits: Sim records date-time limit is 2019-01-24 00:00:00. Non-sim records date-time limit is 2018-11-07 00:00:00. Non-sim fill record date-time limit is 2018-02-08 00:00:00. | 2019-02-08 16:44:40 Interactive Brokers | Requesting Open orders. | 2019-02-08 16:44:56 Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 16:44:56 Interactive Brokers | Requesting historical order fills for account U282*. Starting date: 20190125-00:00:00 | 2019-02-08 16:44:56 Interactive Brokers | Received Open orders end message. | 2019-02-08 16:44:56 Interactive Brokers | Requesting Open orders. | 2019-02-08 18:16:37 Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 18:16:37 Interactive Brokers | Requesting historical order fills for account U282*. Starting date: 20190125-00:00:00 | 2019-02-08 18:16:37 Interactive Brokers | Received Open orders end message. | 2019-02-08 18:16:37 Trading server did not acknowledge new order | Symbol: GER30 | TradeAccount: U2821409 | InternalOrderID: 1551 | ServiceOrderID: 2 | Current Status: Order Sent | 2019-02-08 18:16:37 * Requesting order status for non-responsive order. | Symbol: GER30 | TradeAccount: U2821409 | InternalOrderID: 1552 | ServiceOrderID: 3 | Current Status: Order Sent | 2019-02-08 18:17:19 * Interactive Brokers | Received Open orders end message. | 2019-02-08 18:17:19 Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1552. Service Order ID: 3. Symbol: GER30 | 2019-02-08 18:17:49 * Unable to Flatten or Reverse because a Position does not exist | Symbol: GER30 | TradeAccount: U2821409 | 2019-02-08 18:18:21 * Interactive Brokers | Requesting Open orders. | 2019-02-08 19:24:21 Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 19:24:21 Interactive Brokers | Received Open orders end message. | 2019-02-08 19:24:21 Trading server did not acknowledge new order | Symbol: GBPAUD | TradeAccount: U2821409 | InternalOrderID: 1553 | ServiceOrderID: 4 | Current Status: Order Sent | 2019-02-08 19:24:21 * Trading message from IB: OrderId 5 that needs to be cancelled is not found. Error Code: 10147. ServiceOrderID: 5. InternalOrderID: 1554. | 2019-02-08 19:25:09 * Order cancellation failed | OrderId 5 that needs to be cancelled is not found. Internal Order ID: 1554. Service Order ID: 5. Symbol: GBPAUD | 2019-02-08 19:25:09 * Interactive Brokers | Requesting Open orders. | 2019-02-08 19:25:24 Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 19:25:24 Interactive Brokers | Received Open orders end message. | 2019-02-08 19:25:24 Interactive Brokers | Requesting Open orders. | 2019-02-08 19:42:38 Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 19:42:38 Interactive Brokers | Received Open orders end message. | 2019-02-08 19:42:38 Requesting order status for non-responsive order. | Symbol: GBPAUD | TradeAccount: U2821409 | InternalOrderID: 1555 | ServiceOrderID: 6 | Current Status: Order Sent | 2019-02-08 19:43:19 * Interactive Brokers | Received Open orders end message. | 2019-02-08 19:43:19 Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1555. Service Order ID: 6. Symbol: GBPAUD | 2019-02-08 19:43:49 * Interactive Brokers | Requesting Open orders. | 2019-02-08 20:05:55 Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 20:05:55 Interactive Brokers | Requesting historical order fills for account U282*. Starting date: 20190125-00:00:00 | 2019-02-08 20:05:55 Interactive Brokers | Received Open orders end message. | 2019-02-08 20:05:55 Interactive Brokers | Requesting Open orders. | 2019-02-08 20:11:21 Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 20:11:21 Interactive Brokers | Requesting historical order fills for account U282*. Starting date: 20190125-00:00:00 | 2019-02-08 20:11:21 Interactive Brokers | Received Open orders end message. | 2019-02-08 20:11:21 Requesting order status for non-responsive order. | Symbol: GBPAUD | TradeAccount: U2821409 | InternalOrderID: 1556 | ServiceOrderID: 8 | Current Status: Order Sent | 2019-02-08 20:12:09 * Interactive Brokers | Received Open orders end message. | 2019-02-08 20:12:09 Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1556. Service Order ID: 8. Symbol: GBPAUD | 2019-02-08 20:12:39 * |
| [2019-02-08 20:16:11] |
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Those are not the correct symbols for trading CFD and Forex. Refer to: Interactive Brokers Symbols: Forex Symbols For Trading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-08 20:16:11] |
| |
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Those are not the correct symbols for trading CFD and Forex. Refer to: Interactive Brokers Symbols: Forex Symbols For Trading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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