Support Board
Date/Time: Sun, 24 Nov 2024 17:02:18 +0000
Remote Data/Trade service - Issue with Sim orders
View Count: 1286
| [2013-11-13 19:59:49] |
| ejtrader - Posts: 688 |
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Hello Support team - Trying to experiment with Remote Data/Trade service and running into an issue submitting SIM orders. - Source & Target both are version 1046 On Target(TT): - Everything works fine including Market Depth data - Realtime Price multiplier set to 0.01 - Historical Price multiplier set to 1 - Live orders work without any issues - SIM orders run into the following error message Trade Order Error: Parent price (1775.000000) is more than 25% different than original Attached order price (177075.000000). Attached Order not modified. Internal order ID: 138 | 2013-11-13 13:56:12 Trade Order Error: Parent price (1775.000000) is more than 25% different than original Attached order price (176750.000000). Attached Order not modified. Internal order ID: 139 | 2013-11-13 13:56:12 Would you please review and suggest any potential solutions to this issue? PS: Not a Critical Issue.. but thought of bringing it to your attention. Thanks Date Time Of Last Edit: 2013-11-13 20:16:44
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| [2013-11-15 09:59:22] |
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We will be testing this and see how to solve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-19 08:51:56] |
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We have a good idea of why this is occurring. Could you confirm that you have Global Settings >> General Settings >> Use Non-Chart Data from Remote Instances enabled? This will be resolved in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-19 13:49:46] |
| ejtrader - Posts: 688 |
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SC Team - I had it checked earlier and after unchecking this option - SIM orders work as well now. Thanks Date Time Of Last Edit: 2013-11-19 14:01:39
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| [2013-11-19 17:13:43] |
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The problem will be resolved in the next release when using that option.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-19 17:15:49] |
| ejtrader - Posts: 688 |
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Thanks SC Team. Wondering which portion of the chart this option actually impacts. Whether it is recommended to set this flag or remove in general? Thanks |
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