Support Board
Date/Time: Sun, 24 Nov 2024 14:37:51 +0000
SC data feed - connection probs
View Count: 1299
| [2013-11-13 18:02:54] |
| User14266 - Posts: 225 |
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I've been having connection problems all morning. It could be on my end? Not sure. Software version: 1044 | 2013-11-13 12:00:31 Usage end date: 2013-12-11 | 2013-11-13 12:00:31 Enabled for: Sierra Chart Historical Data Service. | 2013-11-13 12:00:31 Enabled for: Sierra Chart Real-Time Futures Data Service for Trading Services. | 2013-11-13 12:00:31 Active service: CTS T4 | 2013-11-13 12:00:31 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-11-13 12:00:31 2013-11-13 12:00:31 Local computer clock time | 2013-11-13 12:00:31 2013-11-13 18:00:31 GMT time | 2013-11-13 12:00:31 2013-11-13 12:00:31 Time zone adjusted time | 2013-11-13 12:00:31 Time difference to server time: 1 seconds. | 2013-11-13 12:00:31 Program path: C:\SierraChart\ | 2013-11-13 12:00:31 Data Files path: C:\SierraChart\Data\ | 2013-11-13 12:00:31 OS Version Number: 6.2 | 2013-11-13 12:00:31 Checking for new symbol settings for cts | 2013-11-13 12:00:31 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2013-11-13 12:00:36 Resolved address fix-sim.t4login.com to IP 69.44.110.196 | 2013-11-13 12:00:36 Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2013-11-13 12:00:57 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2013-11-13 12:00:57 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-13 12:00:57 To prevent further connection attempts, select File >> Disconnect. | 2013-11-13 12:00:57 CTS FIX: Disconnected. | 2013-11-13 12:00:57 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-13 12:00:57 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2013-11-13 12:01:02 Resolved address fix-sim.t4login.com to IP 69.44.110.196 | 2013-11-13 12:01:02 |
| [2013-11-13 18:03:07] |
| User14266 - Posts: 225 |
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I do have internet access.
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| [2013-11-13 18:07:11] |
| ganz - Posts: 1048 |
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User14266 live server is working fine |
| [2013-11-13 18:11:02] |
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We can connect currently: CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2013-11-13 18:09:38
Resolved address fix-sim.t4login.com to IP 69.44.110.196 | 2013-11-13 18:09:38 The size of the Receive socket buffer is: 524288 | 2013-11-13 18:09:38 The size of the Send socket buffer is: 32768 | 2013-11-13 18:09:38 The network socket is connected. | 2013-11-13 18:09:38 The socket starting SSL connection. | 2013-11-13 18:09:38 SSL socket is now connected. | 2013-11-13 18:09:39 The size of the Receive socket buffer is: 1024000 | 2013-11-13 18:09:39 The size of the Send socket buffer is: 16384 | 2013-11-13 18:09:39 CTS FIX: Sending the Logon message. | 2013-11-13 18:09:39 CTS FIX: Connected to data and trade server. | 2013-11-13 18:09:40 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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