Support Board
Date/Time: Sat, 25 Jan 2025 00:32:26 +0000
Re: No Balance displayed
View Count: 717
| [2019-02-06 19:16:14] |
| User161227 - Posts: 27 |
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Has anyone ever transferred from the sim onto the live market and not had their balance p&l update at all. Iv been trading on and off today and confirmed it with my broker but theres no record in the trade activity log or orders and positions. Is this commom / or am I missing something> Cheers |
| [2019-02-06 20:12:13] |
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We need to have a 100% clear understanding of exactly what you are referring to. Tell us a particular trading action you are performing and then exactly where you are looking to see something and not seeing what you expect. You can provide a screenshot.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-06 20:39:22] |
| User161227 - Posts: 27 |
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Ok so this morning i was just placing 1 lot orders in the bund and eurostoxx and monitoring the trade activity log and orders and positions windows to see was I live. I thought I was still on the sim after a few hours. Called my broker and he indicated I had been trading and was flat. Since then I have been testing and trading small size in cl but nothing is registering in my balance. I cant see what my p&l is in short. Im probably msiiing something obvious here but heres some screenshots that wil hopefully help. |
Private File Attachment Deleted. Private File |
| [2019-02-07 04:36:51] |
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The Trade Activity Log will not show any account balance information. That is not supported with any service other than the Sierra Chart server-side trade simulation environment. For profit/loss based on the order fills, you can use the Trade Statistics tab: Trade Activity Log: Trade Statistics Tab Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-07 04:37:10
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