Support Board
Date/Time: Fri, 24 Jan 2025 23:49:04 +0000
SC data feed is missing some after hours data
View Count: 992
| [2019-02-06 01:07:38] |
| User816220 - Posts: 80 |
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The SC data feed is missing equities data for the last hour of after hours trading on most Fridays (I spot checked back through November). The feed shows zero trades from 19:00 - 20:00 ET on the affected dates; Barchart's website and Ameritrade both show trades during those ranges. On Fridays from November through today, from 19:00 - 20:00 ET, SPY only shows trades on 11/2, 12/7, and 1/18 QQQ only shows trades on 11/2 AMD only shows trades on 11/2, 12/7, and 1/18 Doing a "Delete All Data and Download" didn't fix it. http://www.sierrachart.com/image.php?Image=1549414720495.png shows no trades for SPY on Friday 2/1 from 19:00 until reopen on Monday 2/4. The attached chart from barchart.com shows that trades were happening from 19:00 - 20:00 |
 spy_barchart.png / V - Attached On 2019-02-06 01:03:59 UTC - Size: 16.39 KB - 251 views |
| [2019-02-06 03:46:17] |
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This is not anything at the moment we have any control over. We should be moving to the Barchart Open Feed hopefully over the next month, we know this has been long overdue and hopefully that will resolve it. We have just been waiting on Barchart for this for a long time. If there still is a problem we will then ask them about it. Another possibility is that those particular trades are a certain type which get filtered. But that's probably not too likely. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-06 06:07:09] |
| User816220 - Posts: 80 |
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Thanks. Will there be a notice or mention in the release notes when you switch to Openfeed?
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| [2019-02-06 18:22:46] |
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No. But we expect this will happen in the next 2 to 3 weeks. It will be done first on one of the servers.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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