Support Board
Date/Time: Fri, 24 Jan 2025 23:48:58 +0000
Default Data Provider unchangeable
View Count: 675
[2019-02-06 00:11:13] |
User912279 - Posts: 102 |
Whenever I start Sierra, every single time, I have to change the Data/Trade Service Settings from my earlier provider (CQG) to Rithmic. I cannot erase the CQG login information, it just comes back the next time I open the Data Feed window. Why is that? Is there a work-around? Thank you. |
[2019-02-06 02:57:07] |
Sierra Chart Engineering - Posts: 104368 |
This is now resolved for your account. Could we ask why you switched from CQG to Rithmic?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-02-06 09:20:24] |
User912279 - Posts: 102 |
Thank you. I switched because I liked the depth of market being now just 10 ticks but a lot more. |
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