Support Board
Date/Time: Fri, 24 Jan 2025 23:34:34 +0000
wrong market data
View Count: 723
| [2019-02-05 17:39:54] |
| Zptrader - Posts: 28 |
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Hello, I have linked my IB account with Sierra Chart and I have problems with the market data and with the candles, the minute changes but the candle keeps plotting the previous candle. What can I do? |
| [2019-02-05 21:26:58] |
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Make sure your computer's clock is set accurately: Incorrect Date and/or Time Display, Missing Historical Intraday Data, Chart Not Updating If that does not help, then use the Sierra Chart Exchange Data Feed for market data, assuming the symbols you are using are from supported exchanges by this feed: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-06 09:01:24] |
| Zptrader - Posts: 28 |
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Thank you. It was a mistake in the time of my computer. On the other hand, if I use the sierra chart exchange data source, can I unsubscribe my data in IB so as not to duplicate expenses? |
| [2019-02-06 09:12:02] |
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Yes, you should be able to unsubscribe but you are no longer going to receive the real-time data within Trader Workstation.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-06 09:15:34] |
| Zptrader - Posts: 28 |
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Perfect, that does not stop it from operating, can it?
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| [2019-02-06 09:18:08] |
| Zptrader - Posts: 28 |
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I mean I can operate with my IB account
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| [2019-02-06 16:36:14] |
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We think it is best to ask Interactive Brokers this question.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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