Support Board
Date/Time: Fri, 24 Jan 2025 20:46:22 +0000
Charts not working
View Count: 751
| [2019-02-04 11:33:11] |
| User498646 - Posts: 1 |
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Just jumped to the UK and my charts are not loading any data. Im from the states but travel a bunch. They were fine in new Zealand and Austria but are not working here. Maybe something I need to change with the data feed?
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| [2019-02-04 16:17:30] |
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We see that your account was through Green Chart, which they have deactivated renewals for last month. We also see that you topped up your Services Balance. Do you want to pay for Sierra Chart directly? PS: Make sure to update your account details here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Sierra Chart Support Date Time Of Last Edit: 2019-02-04 16:18:23
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