Support Board
Date/Time: Fri, 24 Jan 2025 20:31:38 +0000
problem with data feed
View Count: 637
| [2019-02-03 19:30:09] |
| User136527 - Posts: 2 |
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Hi, I activated this data feed on my account - Activated 'CME, Globex only (For users without a trading account)' on account #1 on the Barchart system. - The 'CME, Globex only (For users without a trading account)' exchange has been internally activated, and will be renewed. This change will go in effect in approximately 5 minutes. If it does not, then restart Sierra Chart after that time. and followed the different steps on https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions but I still have no data on my charts, normally I have to see a (M) like told on the page above but there is nothing. Do I have to choose a specific data service in the settings? Or wait?? Thanks for your response. |
| [2019-02-04 19:15:04] |
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Set Global Settings >> Data/Trade Service Settings >> Service to SC Data-All Services. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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