Support Board
Date/Time: Sat, 25 Jan 2025 00:40:59 +0000
Sierra Chart Real-Time Exchange Data Feed
View Count: 829
| [2019-02-03 14:09:51] |
| Marmany - Posts: 308 |
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I noticed last week the [M] no longer appearing after symbol in Chart Header of Sierra Base Instance. Updated From Server in Global Settings. Receiving up to 50 market depth levels for e.g. 6E & CL and Message Log shows "Enabled for: SC Real-Time Exchange Data Feed" Manual states to contact you if [M] not appearing. Please advise |
| [2019-02-03 19:37:50] |
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This has been corrected in the latest prerelease. Update following these instructions: Software Download: Fast Update In the version you are running the data is still coming from the Sierra Chart Exchange Data Feed whether you see that indicator or not. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-04 08:44:15] |
| Marmany - Posts: 308 |
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Updated to 1869 pre-release to resolve missing [M] Need to find which studies contain SetPersistentSCDateTime to re-compile them. This proves difficult as Analysis / New/Open Custom Studies File fails to bring up the file selection window in this version. Please investigate |
| [2019-02-04 09:29:13] |
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We do not see any problem opening Analysis >> New/Open Custom Studies File but we do see that there is apparently some exceptions related to the HTTP communication so we are pulling this version until we resolve it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-07 07:46:07] |
| Marmany - Posts: 308 |
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Updated from 1865 to 1870. The Analysis / New/Open Custom Studies File now brings up the file selection window. However selecting a file and hitting open causes the selection window to disappear, as expected, but fails to open the editor notepad panel. On rolling back to 1865 the editor notepad panel opens correctly. Therefore, at least on my computer, there is an issue with 1870. Please advise |
| [2019-02-07 08:33:27] |
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The Analysis / New/Open Custom Studies File now brings up the file selection window. For the record there are no changes with this between version 1869 and 1870. However selecting a file and hitting open causes the selection window to disappear, as expected, but fails to open the editor notepad panel. We will have this solved in the next release coming out later today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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