Support Board
Date/Time: Fri, 24 Jan 2025 20:34:10 +0000
Data connection setting for Non-Professional trading account
View Count: 1520
| [2019-02-01 21:12:36] |
| User746879 - Posts: 4 |
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Hi, I have activated market data of full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts. My current Futures Broker is Phillip Capital. Exchange Agreements Professional Status: Non-Professional Is Approved for CME nonprofessional Trading accounts exchange fees: Yes I can't get the live data and only showed the historical data in charts. Would you please help to setup it? Thank you, Caleb |
| [2019-02-01 21:40:07] |
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How do you submit orders through Philip Capital? For the reason why we ask this question, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME If you use the TT platform, we will have a solution ready next week. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-01 21:50:52] |
| User746879 - Posts: 4 |
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Hi, I submit orders through "ninjatrader 8" to my Philip Capital account. Thanks. |
| [2019-02-01 22:00:43] |
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Okay does it use CQG or Rithmic for the connection? We need to know which one.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-01 22:00:55
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| [2019-02-01 22:32:50] |
| User746879 - Posts: 4 |
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Hi, Not sure whether CQG or Rithmic is used for the connection. I am waiting for the reply from the brokerage. Can I try CQG / Rithmic separately to test it? Is there any instruction for CQG or Rithmic connection? Thanks a lot. |
| [2019-02-01 22:43:47] |
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You can find instructions for each service here: Supported Data and Trading Services: Supported Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-01 23:15:34] |
| User746879 - Posts: 4 |
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Hi, Confirmed by the brokerage, the connection is using CQG. Is there any specific setup needed to be done on CQG? Thanks. Date Time Of Last Edit: 2019-02-01 23:18:07
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| [2019-02-03 20:15:44] |
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Yes there is and that is explained here: CQG Trading Platform Service: CQG Account Requirements And refer to the set up instructions here: CQG Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-03 20:15:48
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