Support Board
Date/Time: Fri, 24 Jan 2025 20:25:01 +0000
data connection issue
View Count: 797
| [2019-02-01 15:26:30] |
| User40526 - Posts: 166 |
|
Please help. I have been without a data connection for over 1 1/2 hours. I tried to submit a request per the documentation but I can't tell if I did it correctly. I copied and pasted my message log into a support request. |
| [2019-02-01 16:05:46] |
| User40526 - Posts: 166 |
|
Help Please! |
| [2019-02-01 16:10:41] |
| User40526 - Posts: 166 |
|
Reading Internal Order ID file. | 2019-02-01 10:07:35 Reading Trade Orders file. | 2019-02-01 10:07:36 Reading Trade Positions file. | 2019-02-01 10:07:36 Account Balance file. | 2019-02-01 10:07:36 Listening on UDP port 22904. | 2019-02-01 10:07:36 Software version: 1859 64-bit | 2019-02-01 10:07:36 Usage end date: 2019-02-21 | 2019-02-01 10:07:36 Enabled for: Advanced Features. | 2019-02-01 10:07:36 Enabled for: Advanced Features 2. | 2019-02-01 10:07:36 Enabled for: Sierra Chart Historical Data Service. | 2019-02-01 10:07:36 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-02-01 10:07:36 Current selected Data/Trading service: CTS T4 FIX | 2019-02-01 10:07:36 Chart Update Interval: 500 | 2019-02-01 10:07:36 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-02-01 10:07:36 2019-02-01 10:07:35 Local computer time | 2019-02-01 10:07:36 2019-02-01 16:07:35 Local computer time in UTC | 2019-02-01 10:07:36 2019-02-01 10:07:35 Local computer time in SC Time Zone | 2019-02-01 10:07:36 2019-02-01 16:07:33 Server time in UTC | 2019-02-01 10:07:36 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-02-01 10:07:36 Program path: E:\SierraChart\ | 2019-02-01 10:07:36 Data Files path: E:\SierraChart\Data\ | 2019-02-01 10:07:36 OS Version Number: 6.1 | 2019-02-01 10:07:36 Locale Setting: C | 2019-02-01 10:07:36 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-02-01 10:07:36 Checking for new symbol settings. Requested symbol settings MD5 for service code cts. Request ID: 1. | 2019-02-01 10:07:36 HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2019-02-01 10:07:36 HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 46.4.97.203. | 2019-02-01 10:07:36 Received 5 login tokens. | 2019-02-01 10:07:36 Symbol settings MD5 received. Request ID: 1. | 2019-02-01 10:07:36 Symbol settings are up-to-date for cts. | 2019-02-01 10:07:36 HTTPS www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2019-02-01 10:07:38 HTTPS www.sierrachart.com:443 (5) | Connecting to IP: 46.4.97.203. | 2019-02-01 10:07:38 Files to Open on Start up | Opening file: ES.Cht | 2019-02-01 10:07:39 ES.20190300.CME_Eq [CBV] #1 | Reloading chart. | 2019-02-01 10:07:39 ES.20190300.CME_Eq [CBV] #3 | Reloading chart. | 2019-02-01 10:07:39 ES.20190300.CME_Eq [CBV] 30 Min #4 | Reloading chart. | 2019-02-01 10:07:40 HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 10:07:40 ES.20190300.CME_Eq 1.50 Range #5 | Reloading chart. | 2019-02-01 10:07:40 ES.20190300.CME_Eq [CBV] #21 | Reloading chart. | 2019-02-01 10:07:40 ES.20190300.CME_Eq [CBV] 2000 Volume #6 | Reloading chart. | 2019-02-01 10:07:40 ES.20190300.CME_Eq [CB] Daily #7 | Reloading chart. | 2019-02-01 10:07:41 HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2019-02-01 10:07:41 ES.20190300.CME_Eq [CBV] #9 | Reloading chart. | 2019-02-01 10:07:41 HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2019-02-01 10:07:41 ES.20190300.CME_Eq [CBV] #10 | Reloading chart. | 2019-02-01 10:07:43 ES.20190300.CME_Eq [CBV] 60 Min #11 | Reloading chart. | 2019-02-01 10:07:43 ES.20190300.CME_Eq [CBV] #13 | Reloading chart. | 2019-02-01 10:07:43 HTTPS www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2019-02-01 10:07:43 ES.20190300.CME_Eq [CBV] #2 | Reloading chart. | 2019-02-01 10:07:44 ES.20190300.CME_Eq [CBV] 5 Min #8 | Reloading chart. | 2019-02-01 10:07:44 ES.20190300.CME_Eq #15 | Reloading chart. | 2019-02-01 10:07:45 ES.20190300.CME_Eq [CBV] 5000 Volume #17 | Reloading chart. | 2019-02-01 10:07:46 RTY.20190300.CME_Eq [CBV] #14 | Reloading chart. | 2019-02-01 10:07:46 RTY.20190300.CME_Eq [CBV] Daily #12 | Reloading chart. | 2019-02-01 10:07:47 ES.20190300.CME_Eq #16 | Reloading chart. | 2019-02-01 10:07:57 ES.20190300.CME_Eq [CBV] 30 Min #18 | Reloading chart. | 2019-02-01 10:07:58 NQ.20190300.CME_Eq [CV] 30 Min #19 | Reloading chart. | 2019-02-01 10:08:01 ES.20190300.CME_Eq [CBV] 1.25 Range #20 | Reloading chart. | 2019-02-01 10:08:02 ES.20190300.CME_Eq [CBV] #22 | Reloading chart. | 2019-02-01 10:08:02 Files to Open on Start up | Opening file: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:08:10 CL.20190300.CME_NY [CBV] 30 Min #9 | Reloading chart. | 2019-02-01 10:08:26 CL.20190300.CME_NY [CBV] Daily #13 | Reloading chart. | 2019-02-01 10:08:26 ES.20190300.CME_Eq [CB] Daily #15 | Reloading chart. | 2019-02-01 10:08:31 CL.20190300.CME_NY [CBV] 2000 Volume #26 | Reloading chart. | 2019-02-01 10:08:31 CL.20190300.CME_NY [CBV] #7 | Reloading chart. | 2019-02-01 10:08:32 CL.20190300.CME_NY [CBV] #43 | Reloading chart. | 2019-02-01 10:08:33 CL.20190300.CME_NY [CBV] #8 | Reloading chart. | 2019-02-01 10:08:35 CL.20190300.CME_NY [CBV] #6 | Reloading chart. | 2019-02-01 10:08:35 CL.20190300.CME_NY [CBV] #14 | Reloading chart. | 2019-02-01 10:08:39 CL.20190300.CME_NY [CBV] 2000 Volume #40 | Reloading chart. | 2019-02-01 10:08:42 CL.20190300.CME_NY [CBV] 1 Min #36 | Reloading chart. | 2019-02-01 10:08:45 CL.20190300.CME_NY [CBV] #19 | Reloading chart. | 2019-02-01 10:08:46 CL.20190300.CME_NY [CBV] 0.16 Range #33 | Reloading chart. | 2019-02-01 10:08:47 CL.20190300.CME_NY [CBV] 1000 Volume #21 | Reloading chart. | 2019-02-01 10:08:49 CL.20190300.CME_NY [CBV] #12 | Reloading chart. | 2019-02-01 10:08:49 CL.20190300.CME_NY [CBV] 30 Min #22 | Reloading chart. | 2019-02-01 10:08:51 CL.20190300.CME_NY 1000 Volume #24 | Reloading chart. | 2019-02-01 10:08:51 CL.20190300.CME_NY 0.01 Range #1 | Reloading chart. | 2019-02-01 10:08:51 NG.20190100.CME_NY [CBV] #2 | Reloading chart. | 2019-02-01 10:08:51 NG.20190100.CME_NY [CBV] #2 | Performing historical Daily data download for symbol NGF19 starting at last date in file. | 2019-02-01 10:08:51 NG.20190100.CME_NY [CBV] #2 | Waiting for historical downloads to complete with the IDs: 1, | 2019-02-01 10:08:52 CL.20190300.CME_NY Flex Renko 6-2-1 #3 | Reloading chart. | 2019-02-01 10:08:52 CL.20190300.CME_NY [CBV] 30 Min #4 | Reloading chart. | 2019-02-01 10:08:52 HTTPS login.sierrachart.com:443 (1) | Max send buffers used during socket life: 2 | 2019-02-01 10:08:53 HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2019-02-01 10:08:53 HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-02-01 10:08:53 HTTPS login.sierrachart.com:443 (1) | Closed. | 2019-02-01 10:08:53 HTTPS www.sierrachart.com:443 (2) | Max send buffers used during socket life: 2 | 2019-02-01 10:08:53 HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2019-02-01 10:08:53 HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-02-01 10:08:53 HTTPS www.sierrachart.com:443 (2) | Closed. | 2019-02-01 10:08:53 HTTPS www.sierrachart.com:443 (4) | Max send buffers used during socket life: 2 | 2019-02-01 10:08:53 HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2019-02-01 10:08:53 HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-02-01 10:08:53 HTTPS www.sierrachart.com:443 (4) | Closed. | 2019-02-01 10:08:53 HTTPS www.sierrachart.com:443 (5) | Max send buffers used during socket life: 2 | 2019-02-01 10:08:53 HTTPS www.sierrachart.com:443 (5) | Signaling to core to close socket | 2019-02-01 10:08:53 HTTPS www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-02-01 10:08:53 HTTPS www.sierrachart.com:443 (5) | Closed. | 2019-02-01 10:08:53 Chart #10 has tagged chart #16 for full recalculation. Chartbook: ES.Cht | 2019-02-01 10:08:55 Chart #10 has tagged chart #16 for full recalculation. Chartbook: ES.Cht | 2019-02-01 10:08:55 Chart #6 has tagged chart #16 for full recalculation. Chartbook: ES.Cht | 2019-02-01 10:08:56 Chart #6 has tagged chart #16 for full recalculation. Chartbook: ES.Cht | 2019-02-01 10:08:56 Chart #9 has tagged chart #16 for full recalculation. Chartbook: ES.Cht | 2019-02-01 10:09:03 Chart #9 has tagged chart #16 for full recalculation. Chartbook: ES.Cht | 2019-02-01 10:09:03 HD Request # 2 | Downloading Historical Daily chart data for NGF19. Starting date: 2018-12-26. Service: cts | 2019-02-01 10:09:05 HD Request # 2 | Requesting historical Daily data for NGF19 starting at 2018-12-25 | 2019-02-01 10:09:05 HTTPS historicaldata.sierrachart.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 10:09:05 HTTPS historicaldata.sierrachart.com:443 (1) | Connecting to IP: 88.99.0.216. | 2019-02-01 10:09:05 Chart #33 has tagged chart #19 for full recalculation. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:08 Chart #33 has tagged chart #19 for full recalculation. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:08 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES.20190300.CME_Eq | 2019-02-01 10:09:09 Intraday data recording state for symbol ES.20190300.CME_Eq is set to download 'Pending'. | 2019-02-01 10:09:09 HD Request # 3 | Downloading Intraday chart data for ES.20190300.CME_Eq to the file ES.20190300.CME_Eq.scid. Service: cme | 2019-02-01 10:09:09 HD Request # 3 | Download start date-time: 2019-02-01 10:02:17.000 | 2019-02-01 10:09:09 HD Request # 3 | Using server: ds7.sierracharts.com port 10149 | 2019-02-01 10:09:09 Socket (2) | Creating socket. | 2019-02-01 10:09:09 Socket (2) | Connecting to IP: 8.18.161.133. | 2019-02-01 10:09:09 HD Request # 3 | Setting DTC encoding to Binary VLS | 2019-02-01 10:09:09 HD Request # 3 | Sending historical data logon request message. | 2019-02-01 10:09:09 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: RTY.20190300.CME_Eq | 2019-02-01 10:09:09 Intraday data recording state for symbol RTY.20190300.CME_Eq is set to download 'Pending'. | 2019-02-01 10:09:09 ES.20190300.CME_Eq #16 | Performing a full recalculation because it has been tagged. Chartbook: ES.Cht | 2019-02-01 10:09:09 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: NQ.20190300.CME_Eq | 2019-02-01 10:09:09 Intraday data recording state for symbol NQ.20190300.CME_Eq is set to download 'Pending'. | 2019-02-01 10:09:09 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20190300.CME_NY | 2019-02-01 10:09:09 Intraday data recording state for symbol CL.20190300.CME_NY is set to download 'Pending'. | 2019-02-01 10:09:09 HD Request # 3 | Requesting Intraday data. Start date-time: 2019-02-01 10:02:17. Record interval: 0. Symbol: ESH19 | 2019-02-01 10:09:09 HD Request # 3 | Decompressing data. | 2019-02-01 10:09:09 Socket (2) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:09 Socket (2) | Signaling to core to close socket | 2019-02-01 10:09:09 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-02-01 10:09:09 HD Request # 3 | Historical data for ES.20190300.CME_Eq is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-02-01 10:09:09 Historical data download thread signaled to stop. | 2019-02-01 10:09:09 HD Request # 3 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES.20190300.CME_Eq | 2019-02-01 10:09:09 HD Request # 3 | Completion time: 0s | 2019-02-01 10:09:09 HD Request # 3 | Intraday data download complete for ES.20190300.CME_Eq. Unique request ID: 2 | 2019-02-01 10:09:09 Removed historical data download ID 2 | 2019-02-01 10:09:09 CTS T4 FIX | Using primary service for historical data for ES.20190300.CME_Eq | 2019-02-01 10:09:09 HD Request # 3 | Download from primary service not started due to error. | 2019-02-01 10:09:09 HD Request # 4 | Downloading Intraday chart data for RTY.20190300.CME_Eq to the file RTY.20190300.CME_Eq.scid. Service: cme | 2019-02-01 10:09:09 HD Request # 4 | Download start date-time: 2019-02-01 09:59:33.000 | 2019-02-01 10:09:09 HD Request # 4 | Using server: ds1.sierracharts.com port 10150 | 2019-02-01 10:09:09 Socket (3) | Creating socket. | 2019-02-01 10:09:09 Socket (3) | Connecting to IP: 8.18.161.135. | 2019-02-01 10:09:09 Socket (2) | Socket gracefully closed by remote side. | 2019-02-01 10:09:09 Socket (2) | Closed. | 2019-02-01 10:09:09 HD Request # 4 | Setting DTC encoding to Binary VLS | 2019-02-01 10:09:09 HD Request # 4 | Sending historical data logon request message. | 2019-02-01 10:09:09 HD Request # 4 | Requesting Intraday data. Start date-time: 2019-02-01 09:59:33. Record interval: 0. Symbol: RTYH19 | 2019-02-01 10:09:09 CL.20190300.CME_NY [CBV] #19 | Performing a full recalculation because it has been tagged. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:09 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:09:09 CTS T4 FIX | Firm: PTP | 2019-02-01 10:09:09 Chart #4 has tagged chart #17 for full recalculation. Chartbook: ES.Cht | 2019-02-01 10:09:09 Chart #4 has tagged chart #20 for full recalculation. Chartbook: ES.Cht | 2019-02-01 10:09:09 Chart #6 has tagged chart #16 for full recalculation. Chartbook: ES.Cht | 2019-02-01 10:09:09 Chart #6 has tagged chart #17 for full recalculation. Chartbook: ES.Cht | 2019-02-01 10:09:09 Chart #9 has tagged chart #16 for full recalculation. Chartbook: ES.Cht | 2019-02-01 10:09:09 Chart #10 has tagged chart #16 for full recalculation. Chartbook: ES.Cht | 2019-02-01 10:09:09 CTS FIX socket (4) | Creating socket. Using TLS 1.0. | 2019-02-01 10:09:09 CTS FIX socket (4) | Connecting to IP: 74.201.6.199. | 2019-02-01 10:09:09 ES.20190300.CME_Eq [CBV] 5000 Volume #17 | Performing a full recalculation because it has been tagged. Chartbook: ES.Cht | 2019-02-01 10:09:09 HD Request # 4 | Decompressing data. | 2019-02-01 10:09:09 Socket (3) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:09 Socket (3) | Signaling to core to close socket | 2019-02-01 10:09:09 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-02-01 10:09:09 Socket (3) | Socket gracefully closed by remote side. | 2019-02-01 10:09:09 Socket (3) | Closed. | 2019-02-01 10:09:09 HD Request # 4 | Historical data for RTY.20190300.CME_Eq is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-02-01 10:09:09 Historical data download thread signaled to stop. | 2019-02-01 10:09:09 HD Request # 4 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for RTY.20190300.CME_Eq | 2019-02-01 10:09:09 HD Request # 4 | Completion time: 1s | 2019-02-01 10:09:09 HD Request # 4 | Intraday data download complete for RTY.20190300.CME_Eq. Unique request ID: 4 | 2019-02-01 10:09:09 Removed historical data download ID 4 | 2019-02-01 10:09:09 CTS T4 FIX | Using primary service for historical data for RTY.20190300.CME_Eq | 2019-02-01 10:09:09 Intraday data recording state for symbol RTY.20190300.CME_Eq is set to download 'Pending'. | 2019-02-01 10:09:09 HD Request # 5 | Downloading Intraday chart data for NQ.20190300.CME_Eq to the file NQ.20190300.CME_Eq.scid. Service: cme | 2019-02-01 10:09:09 HD Request # 5 | Download start date-time: 2019-02-01 09:59:33.000 | 2019-02-01 10:09:09 HD Request # 5 | Using server: ds7.sierracharts.com port 10149 | 2019-02-01 10:09:09 Socket (3) | Creating socket. | 2019-02-01 10:09:09 Socket (3) | Connecting to IP: 8.18.161.133. | 2019-02-01 10:09:09 ES.20190300.CME_Eq [CBV] 1.25 Range #20 | Performing a full recalculation because it has been tagged. Chartbook: ES.Cht | 2019-02-01 10:09:09 HD Request # 5 | Setting DTC encoding to Binary VLS | 2019-02-01 10:09:09 HD Request # 5 | Sending historical data logon request message. | 2019-02-01 10:09:09 HD Request # 5 | Requesting Intraday data. Start date-time: 2019-02-01 09:59:33. Record interval: 0. Symbol: NQH19 | 2019-02-01 10:09:09 HD Request # 5 | Decompressing data. | 2019-02-01 10:09:09 Socket (3) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:09 Socket (3) | Signaling to core to close socket | 2019-02-01 10:09:09 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-02-01 10:09:09 HD Request # 2 | Receiving historical Daily data for NGF19 starting at 2018-12-26 | 2019-02-01 10:09:09 HD Request # 2 | Writing historical Daily data to the file NGF19.dly | 2019-02-01 10:09:09 Socket (3) | Socket gracefully closed by remote side. | 2019-02-01 10:09:09 Socket (3) | Closed. | 2019-02-01 10:09:09 HD Request # 2 | Received 2 records from 2018-12-26 00:00:00 to 2018-12-27 00:00:00 (2.0 days) and wrote 2 records for NGF19 | 2019-02-01 10:09:09 HD Request # 2 | Completion time: 4s | 2019-02-01 10:09:09 HD Request # 2 | Daily data download complete for NGF19. Unique request ID: 1 | 2019-02-01 10:09:09 Removed historical data download ID 1 | 2019-02-01 10:09:09 HD Request # 5 | Historical data for NQ.20190300.CME_Eq is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-02-01 10:09:09 Historical data download thread signaled to stop. | 2019-02-01 10:09:09 HD Request # 5 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ.20190300.CME_Eq | 2019-02-01 10:09:09 HD Request # 5 | Completion time: 0s | 2019-02-01 10:09:09 HD Request # 5 | Intraday data download complete for NQ.20190300.CME_Eq. Unique request ID: 6 | 2019-02-01 10:09:09 Removed historical data download ID 6 | 2019-02-01 10:09:09 CTS T4 FIX | Using primary service for historical data for NQ.20190300.CME_Eq | 2019-02-01 10:09:09 Intraday data recording state for symbol NQ.20190300.CME_Eq is set to download 'Pending'. | 2019-02-01 10:09:09 HD Request # 6 | Downloading Historical Daily chart data for ES.20190300.CME_Eq. Starting date: 2019-01-31. Service: cts | 2019-02-01 10:09:09 HD Request # 6 | Requesting historical Daily data for ESH19 starting at 2019-01-30 | 2019-02-01 10:09:09 HD Request # 7 | Downloading Intraday chart data for CL.20190300.CME_NY to the file CL.20190300.CME_NY.scid. Service: nymex | 2019-02-01 10:09:09 HD Request # 7 | Download start date-time: 2019-02-01 10:02:21.000 | 2019-02-01 10:09:09 HD Request # 7 | Using server: ds1.sierracharts.com port 10150 | 2019-02-01 10:09:09 Socket (3) | Creating socket. | 2019-02-01 10:09:09 Socket (3) | Connecting to IP: 8.18.161.135. | 2019-02-01 10:09:09 NG.20190100.CME_NY [CBV] #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-02-01 10:09:10 NG.20190100.CME_NY [CBV] #2 | Reloading chart. | 2019-02-01 10:09:10 HD Request # 7 | Setting DTC encoding to Binary VLS | 2019-02-01 10:09:10 HD Request # 7 | Sending historical data logon request message. | 2019-02-01 10:09:10 HD Request # 7 | Requesting Intraday data. Start date-time: 2019-02-01 10:02:21. Record interval: 0. Symbol: CLH19 | 2019-02-01 10:09:10 HD Request # 7 | Decompressing data. | 2019-02-01 10:09:10 Socket (3) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:10 Socket (3) | Signaling to core to close socket | 2019-02-01 10:09:10 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-02-01 10:09:10 Socket (3) | Socket gracefully closed by remote side. | 2019-02-01 10:09:10 Socket (3) | Closed. | 2019-02-01 10:09:10 HD Request # 7 | Historical data for CL.20190300.CME_NY is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-02-01 10:09:10 Historical data download thread signaled to stop. | 2019-02-01 10:09:10 HD Request # 7 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL.20190300.CME_NY | 2019-02-01 10:09:10 HD Request # 7 | Completion time: 0s | 2019-02-01 10:09:10 HD Request # 7 | Intraday data download complete for CL.20190300.CME_NY. Unique request ID: 7 | 2019-02-01 10:09:10 Removed historical data download ID 7 | 2019-02-01 10:09:10 CTS T4 FIX | Using primary service for historical data for CL.20190300.CME_NY | 2019-02-01 10:09:10 Intraday data recording state for symbol CL.20190300.CME_NY is set to download 'Pending'. | 2019-02-01 10:09:10 HD Request # 6 | Receiving historical Daily data for ES.20190300.CME_Eq starting at 2019-01-31 | 2019-02-01 10:09:10 HD Request # 6 | Writing historical Daily data to the file ES.20190300.CME_Eq.dly | 2019-02-01 10:09:10 HD Request # 6 | Received 3 records from 2019-01-31 00:00:00 to 2019-02-01 00:00:00 (2.0 days) and wrote 2 records for ES.20190300.CME_Eq | 2019-02-01 10:09:10 HD Request # 6 | Completion time: 1s | 2019-02-01 10:09:10 HD Request # 6 | Daily data download complete for ES.20190300.CME_Eq. Unique request ID: 3 | 2019-02-01 10:09:10 Removed historical data download ID 3 | 2019-02-01 10:09:10 HD Request # 8 | Downloading Historical Daily chart data for RTY.20190300.CME_Eq. Starting date: 2019-01-31. Service: cts | 2019-02-01 10:09:10 HD Request # 8 | Requesting historical Daily data for QRH19 starting at 2019-01-30 | 2019-02-01 10:09:10 CTS FIX socket (4) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:09:10 * CTS FIX socket (4) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:10 CTS FIX socket (4) | Signaling to core to close socket | 2019-02-01 10:09:10 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:09:10 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:09:10 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:10 CTS FIX socket (4) | Closed. | 2019-02-01 10:09:10 ES.20190300.CME_Eq #16 | Performing a full recalculation because it has been tagged. Chartbook: ES.Cht | 2019-02-01 10:09:10 ES.20190300.CME_Eq [CB] Daily #7 | Reloading chart. | 2019-02-01 10:09:10 NG.20190100.CME_NY [CBV] #2 | Reloading chart. | 2019-02-01 10:09:11 HD Request # 8 | Receiving historical Daily data for RTY.20190300.CME_Eq starting at 2019-01-31 | 2019-02-01 10:09:11 HD Request # 8 | Writing historical Daily data to the file RTY.20190300.CME_Eq.dly | 2019-02-01 10:09:11 HD Request # 8 | Received 3 records from 2019-01-31 00:00:00 to 2019-02-01 00:00:00 (2.0 days) and wrote 2 records for RTY.20190300.CME_Eq | 2019-02-01 10:09:11 HD Request # 8 | Completion time: 1s | 2019-02-01 10:09:11 HD Request # 8 | Daily data download complete for RTY.20190300.CME_Eq. Unique request ID: 5 | 2019-02-01 10:09:11 Removed historical data download ID 5 | 2019-02-01 10:09:11 HD Request # 9 | Downloading Historical Daily chart data for CL.20190300.CME_NY. Starting date: 2019-01-31. Service: cts | 2019-02-01 10:09:11 HD Request # 9 | Requesting historical Daily data for CLH19 starting at 2019-01-30 | 2019-02-01 10:09:11 Chart #9 has tagged chart #19 for full recalculation. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:11 ES.20190300.CME_Eq [CB] Daily #15 | Reloading chart. | 2019-02-01 10:09:11 Chart #26 has tagged chart #19 for full recalculation. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:11 Chart #26 has tagged chart #21 for full recalculation. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:11 Chart #26 has tagged chart #33 for full recalculation. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:11 Chart #6 has tagged chart #19 for full recalculation. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:12 CL.20190300.CME_NY [CBV] 0.16 Range #33 | Performing a full recalculation because it has been tagged. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:12 Chart #33 has tagged chart #19 for full recalculation. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:12 Chart #33 has tagged chart #19 for full recalculation. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:12 CL.20190300.CME_NY [CBV] 1000 Volume #21 | Performing a full recalculation because it has been tagged. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:12 HD Request # 9 | Receiving historical Daily data for CL.20190300.CME_NY starting at 2019-01-31 | 2019-02-01 10:09:12 HD Request # 9 | Writing historical Daily data to the file CL.20190300.CME_NY.dly | 2019-02-01 10:09:12 HD Request # 9 | Received 3 records from 2019-01-31 00:00:00 to 2019-02-01 00:00:00 (2.0 days) and wrote 2 records for CL.20190300.CME_NY | 2019-02-01 10:09:12 HD Request # 9 | Completion time: 0s | 2019-02-01 10:09:12 HD Request # 9 | Daily data download complete for CL.20190300.CME_NY. Unique request ID: 8 | 2019-02-01 10:09:12 Removed historical data download ID 8 | 2019-02-01 10:09:12 Canceling historical data download request for RTY.20190300.CME_Eq Intraday data. | 2019-02-01 10:09:12 Removed historical data download ID 9 | 2019-02-01 10:09:12 Canceling historical data download request for NQ.20190300.CME_Eq Intraday data. | 2019-02-01 10:09:12 Removed historical data download ID 10 | 2019-02-01 10:09:12 Canceling historical data download request for CL.20190300.CME_NY Intraday data. | 2019-02-01 10:09:12 Removed historical data download ID 11 | 2019-02-01 10:09:12 CTS T4 FIX | Disconnected. | 2019-02-01 10:09:12 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:12 CL.20190300.CME_NY [CBV] #19 | Performing a full recalculation because it has been tagged. Chartbook: CL ES GC T4 SYMBOLS.cht | 2019-02-01 10:09:12 Intraday data recording state for symbol NG.20190100.CME_NY is set to download 'Pending'. | 2019-02-01 10:09:12 HD Request # 10 | Downloading Intraday chart data for NG.20190100.CME_NY to the file NG.20190100.CME_NY.scid. Service: nymex | 2019-02-01 10:09:12 HD Request # 10 | Download start date-time: 2018-12-27 13:29:44.000 | 2019-02-01 10:09:12 HD Request # 10 | Using server: ds7.sierracharts.com port 10149 | 2019-02-01 10:09:12 Socket (3) | Creating socket. | 2019-02-01 10:09:12 Socket (3) | Connecting to IP: 8.18.161.133. | 2019-02-01 10:09:12 RTY.20190300.CME_Eq [CBV] Daily #12 | Reloading chart. | 2019-02-01 10:09:12 HD Request # 10 | Setting DTC encoding to Binary VLS | 2019-02-01 10:09:12 HD Request # 10 | Sending historical data logon request message. | 2019-02-01 10:09:12 HD Request # 10 | Requesting Intraday data. Start date-time: 2018-12-27 13:29:44. Record interval: 0. Symbol: NGF19 | 2019-02-01 10:09:12 CL.20190300.CME_NY [CBV] Daily #13 | Reloading chart. | 2019-02-01 10:09:12 HD Request # 10 | Decompressing data. | 2019-02-01 10:09:13 HD Request # 10 | Receiving Intraday data for NG.20190100.CME_NY starting at 2018-12-27 13:29:44 | 2019-02-01 10:09:13 Socket (3) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:13 Socket (3) | Signaling to core to close socket | 2019-02-01 10:09:13 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-02-01 10:09:13 Socket (3) | Socket gracefully closed by remote side. | 2019-02-01 10:09:13 Socket (3) | Closed. | 2019-02-01 10:09:13 HD Request # 10 | Historical data for NG.20190100.CME_NY is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-02-01 10:09:16 Historical data download thread signaled to stop. | 2019-02-01 10:09:16 HD Request # 10 | Received 1 record from 2018-12-27 13:29:44 to 2018-12-27 13:29:44 (0.0 seconds) and wrote 0 records for NG.20190100.CME_NY | 2019-02-01 10:09:16 HD Request # 10 | Completion time: 3s | 2019-02-01 10:09:16 HD Request # 10 | Intraday data download complete for NG.20190100.CME_NY. Unique request ID: 12 | 2019-02-01 10:09:16 Removed historical data download ID 12 | 2019-02-01 10:09:16 HD Request # 11 | Downloading Historical Daily chart data for CL.20190300.CME_NY. Starting date: 2019-01-31. Service: cts | 2019-02-01 10:09:16 HD Request # 11 | Requesting historical Daily data for CLH19 starting at 2019-01-30 | 2019-02-01 10:09:16 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:09:16 CTS T4 FIX | Firm: PTP | 2019-02-01 10:09:16 CTS FIX socket (2) | Creating socket. Using TLS 1.0. | 2019-02-01 10:09:16 CTS FIX socket (2) | Connecting to IP: 74.201.6.199. | 2019-02-01 10:09:16 HD Request # 11 | Receiving historical Daily data for CL.20190300.CME_NY starting at 2019-01-31 | 2019-02-01 10:09:16 HD Request # 11 | Writing historical Daily data to the file CL.20190300.CME_NY.dly | 2019-02-01 10:09:16 HD Request # 11 | Received 3 records from 2019-01-31 00:00:00 to 2019-02-01 00:00:00 (2.0 days) and wrote 2 records for CL.20190300.CME_NY | 2019-02-01 10:09:16 HD Request # 11 | Completion time: 0s | 2019-02-01 10:09:16 HD Request # 11 | Daily data download complete for CL.20190300.CME_NY. Unique request ID: 13 | 2019-02-01 10:09:16 Removed historical data download ID 13 | 2019-02-01 10:09:16 CL.20190300.CME_NY [CBV] Daily #13 | Reloading chart. | 2019-02-01 10:09:17 CTS FIX socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:09:17 * CTS FIX socket (2) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:20 CTS FIX socket (2) | Signaling to core to close socket | 2019-02-01 10:09:20 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:09:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:09:20 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:20 CTS FIX socket (2) | Closed. | 2019-02-01 10:09:20 CTS T4 FIX | Disconnected. | 2019-02-01 10:09:20 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:20 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:09:23 CTS T4 FIX | Firm: PTP | 2019-02-01 10:09:23 CTS FIX socket (2) | Creating socket. Using TLS 1.0. | 2019-02-01 10:09:23 CTS FIX socket (2) | Connecting to IP: 74.201.6.199. | 2019-02-01 10:09:23 CTS FIX socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:09:24 * CTS FIX socket (2) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:24 CTS FIX socket (2) | Signaling to core to close socket | 2019-02-01 10:09:24 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:09:24 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:09:24 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:24 CTS FIX socket (2) | Closed. | 2019-02-01 10:09:24 CTS T4 FIX | Disconnected. | 2019-02-01 10:09:24 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:24 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:09:27 CTS T4 FIX | Firm: PTP | 2019-02-01 10:09:27 CTS FIX socket (2) | Creating socket. Using TLS 1.0. | 2019-02-01 10:09:27 CTS FIX socket (2) | Connecting to IP: 74.201.6.199. | 2019-02-01 10:09:27 CTS FIX socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:09:28 * CTS FIX socket (2) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:28 CTS FIX socket (2) | Signaling to core to close socket | 2019-02-01 10:09:28 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:09:28 CTS FIX socket (2) | Closed. | 2019-02-01 10:09:28 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:09:28 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:28 CTS T4 FIX | Disconnected. | 2019-02-01 10:09:28 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:28 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:09:31 CTS T4 FIX | Firm: PTP | 2019-02-01 10:09:31 CTS FIX socket (2) | Creating socket. Using TLS 1.0. | 2019-02-01 10:09:31 CTS FIX socket (2) | Connecting to IP: 74.201.6.199. | 2019-02-01 10:09:31 CTS FIX socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:09:33 * CTS FIX socket (2) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:33 CTS FIX socket (2) | Signaling to core to close socket | 2019-02-01 10:09:33 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:09:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:09:33 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:33 CTS FIX socket (2) | Closed. | 2019-02-01 10:09:33 CTS T4 FIX | Disconnected. | 2019-02-01 10:09:33 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:33 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:09:36 CTS T4 FIX | Firm: PTP | 2019-02-01 10:09:36 CTS FIX socket (3) | Creating socket. Using TLS 1.0. | 2019-02-01 10:09:36 CTS FIX socket (3) | Connecting to IP: 69.44.110.200. | 2019-02-01 10:09:36 CTS FIX socket (3) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:09:37 * CTS FIX socket (3) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:37 CTS FIX socket (3) | Signaling to core to close socket | 2019-02-01 10:09:37 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:09:37 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:09:37 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:37 CTS FIX socket (3) | Closed. | 2019-02-01 10:09:37 CTS T4 FIX | Disconnected. | 2019-02-01 10:09:37 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:37 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:09:40 CTS T4 FIX | Firm: PTP | 2019-02-01 10:09:40 CTS FIX socket (3) | Creating socket. Using TLS 1.0. | 2019-02-01 10:09:40 CTS FIX socket (3) | Connecting to IP: 69.44.110.200. | 2019-02-01 10:09:40 CTS FIX socket (3) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:09:41 * CTS FIX socket (3) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:41 CTS FIX socket (3) | Signaling to core to close socket | 2019-02-01 10:09:41 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:09:41 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:09:41 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:41 CTS FIX socket (3) | Closed. | 2019-02-01 10:09:41 CTS T4 FIX | Disconnected. | 2019-02-01 10:09:41 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:41 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:09:44 CTS T4 FIX | Firm: PTP | 2019-02-01 10:09:44 CTS FIX socket (2) | Creating socket. Using TLS 1.0. | 2019-02-01 10:09:44 CTS FIX socket (2) | Connecting to IP: 69.44.110.200. | 2019-02-01 10:09:44 CTS FIX socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:09:45 * CTS FIX socket (2) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:45 CTS FIX socket (2) | Signaling to core to close socket | 2019-02-01 10:09:45 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:09:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:09:45 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:45 CTS FIX socket (2) | Closed. | 2019-02-01 10:09:45 CTS T4 FIX | Disconnected. | 2019-02-01 10:09:45 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:45 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:09:48 CTS T4 FIX | Firm: PTP | 2019-02-01 10:09:48 CTS FIX socket (2) | Creating socket. Using TLS 1.0. | 2019-02-01 10:09:48 CTS FIX socket (2) | Connecting to IP: 69.44.110.200. | 2019-02-01 10:09:48 CTS FIX socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:09:49 * CTS FIX socket (2) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:49 CTS FIX socket (2) | Signaling to core to close socket | 2019-02-01 10:09:49 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:09:49 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:09:49 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:49 CTS FIX socket (2) | Closed. | 2019-02-01 10:09:49 CTS T4 FIX | Disconnected. | 2019-02-01 10:09:49 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:49 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:09:52 CTS T4 FIX | Firm: PTP | 2019-02-01 10:09:52 CTS FIX socket (2) | Creating socket. Using TLS 1.0. | 2019-02-01 10:09:52 CTS FIX socket (2) | Connecting to IP: 69.44.110.200. | 2019-02-01 10:09:52 CTS FIX socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:09:53 * CTS FIX socket (2) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:53 CTS FIX socket (2) | Signaling to core to close socket | 2019-02-01 10:09:53 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:09:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:09:53 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:53 CTS FIX socket (2) | Closed. | 2019-02-01 10:09:53 CTS T4 FIX | Disconnected. | 2019-02-01 10:09:53 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:53 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:09:56 CTS T4 FIX | Firm: PTP | 2019-02-01 10:09:56 CTS FIX socket (2) | Creating socket. Using TLS 1.0. | 2019-02-01 10:09:56 CTS FIX socket (2) | Connecting to IP: 69.44.110.200. | 2019-02-01 10:09:56 CTS FIX socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:09:57 * CTS FIX socket (2) | Max send buffers used during socket life: 1 | 2019-02-01 10:09:58 CTS FIX socket (2) | Signaling to core to close socket | 2019-02-01 10:09:58 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:09:58 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:09:58 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:58 CTS FIX socket (2) | Closed. | 2019-02-01 10:09:57 CTS T4 FIX | Disconnected. | 2019-02-01 10:09:58 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:09:58 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:10:01 CTS T4 FIX | Firm: PTP | 2019-02-01 10:10:01 CTS FIX socket (2) | Creating socket. Using TLS 1.0. | 2019-02-01 10:10:01 CTS FIX socket (2) | Connecting to IP: 69.44.110.200. | 2019-02-01 10:10:01 CTS FIX socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:10:02 * CTS FIX socket (2) | Max send buffers used during socket life: 1 | 2019-02-01 10:10:02 CTS FIX socket (2) | Signaling to core to close socket | 2019-02-01 10:10:02 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:10:02 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:10:02 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:10:02 CTS FIX socket (2) | Closed. | 2019-02-01 10:10:02 CTS T4 FIX | Disconnected. | 2019-02-01 10:10:02 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:10:02 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:10:05 CTS T4 FIX | Firm: PTP | 2019-02-01 10:10:05 CTS FIX socket (2) | Creating socket. Using TLS 1.0. | 2019-02-01 10:10:05 CTS FIX socket (2) | Connecting to IP: 69.44.110.200. | 2019-02-01 10:10:05 CTS FIX socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-02-01 10:10:06 * CTS FIX socket (2) | Max send buffers used during socket life: 1 | 2019-02-01 10:10:06 CTS FIX socket (2) | Signaling to core to close socket | 2019-02-01 10:10:06 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2019-02-01 10:10:06 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 10:10:06 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:10:06 CTS FIX socket (2) | Closed. | 2019-02-01 10:10:06 CTS T4 FIX | Disconnected. | 2019-02-01 10:10:06 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 10:10:06 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2019-02-01 10:10:09 CTS T4 FIX | Firm: PTP | 2019-02-01 10:10:09 |
| [2019-02-01 16:13:25] |
| CLscalper - Posts: 28 |
|
I have the same exact issue all morning with CTS futures. Platform has been down more than working, very frustrating.
|
| [2019-02-01 16:21:21] |
| gtelles - Posts: 1 |
|
Same issue
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| [2019-02-01 16:23:23] |
| User40526 - Posts: 166 |
|
CTS platform has been fine for me all morning. SC can't connect/stay connected. Driving me crazy. |
| [2019-02-01 16:31:01] |
| |
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We are contacting CTS about this. And for those of you who are with Top Step Trader or have live funded accounts, we are going to have a totally reliable alternative solution available soon which does not rely on CTS or Rithmic.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-01 16:31:23
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| [2019-02-01 16:35:54] |
| CLscalper - Posts: 28 |
|
Great news, I'm a funded trader through TST
|
To post a message in this thread, you need to log in with your Sierra Chart account: