Support Board
Date/Time: Fri, 24 Jan 2025 11:34:49 +0000
Unable to connect to Rithmic
View Count: 1910
| [2019-01-21 15:50:01] |
| User452567 - Posts: 38 |
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I'm unable to connect to Rithmic Paper Trading Server. I can connect to it through R TRADER platform but I don't receive data in SC. Thank you, Message Log: Reading Internal Order ID file. | 2019-01-21 09:47:41 Reading Trade Orders file. | 2019-01-21 09:47:42 Reading Trade Positions file. | 2019-01-21 09:47:42 Account Balance file. | 2019-01-21 09:47:42 Listening on UDP port 22904. | 2019-01-21 09:47:42 Software version: 1853 32-bit | 2019-01-21 09:47:42 Enabled for: Advanced Features. | 2019-01-21 09:47:42 Enabled for: Advanced Features 2. | 2019-01-21 09:47:42 Enabled for: Sierra Chart Historical Data Service. | 2019-01-21 09:47:42 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-01-21 09:47:42 Current selected Data/Trading service: Rithmic Trading | 2019-01-21 09:47:42 Chart Update Interval: 500 | 2019-01-21 09:47:42 Data/Trade Service Settings automatically set. | 2019-01-21 09:47:42 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-01-21 09:47:42 2019-01-21 09:47:41 Local computer time | 2019-01-21 09:47:42 2019-01-21 15:47:41 Local computer time in UTC | 2019-01-21 09:47:42 2019-01-21 09:47:41 Local computer time in SC Time Zone | 2019-01-21 09:47:42 2019-01-21 15:47:41 Server time in UTC | 2019-01-21 09:47:42 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-01-21 09:47:42 Program path: C:\SierraChart\ | 2019-01-21 09:47:42 Data Files path: C:\SierraChart\Data\ | 2019-01-21 09:47:42 OS Version Number: 10.0 | 2019-01-21 09:47:42 Locale Setting: C | 2019-01-21 09:47:42 DLLs: BDOTSv6 (1).dll, BDOTSv6.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, MB-FTT (2).dll, MB-FTT.dll, MK_CumulativeDelta30min (1).dll, scanABVDT_b2.dll, scanABVDT_b3.dll, speed_of_tape.dll, sst_FreeBundle.dll, sst_FreeBundle_64.dll, sst_pulling_stacking.dll, sst_pulling_stacking_64.dll, Statistics.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-01-21 09:47:42 Created the DTC Protocol server. | 2019-01-21 09:47:42 DTC Protocol Server listening on port 11099. | 2019-01-21 09:47:42 Created the DTC Protocol historical data server. | 2019-01-21 09:47:42 HD Server Manager | Listening on port 11098 | 2019-01-21 09:47:42 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2019-01-21 09:47:42 HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2019-01-21 09:47:42 HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 46.4.97.203. | 2019-01-21 09:47:42 Received 5 login tokens. | 2019-01-21 09:47:42 Symbol settings MD5 received. Request ID: 1. | 2019-01-21 09:47:42 Symbol settings are up-to-date for rithmic.trading. | 2019-01-21 09:47:42 HTTPS www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2019-01-21 09:47:44 HTTPS www.sierrachart.com:443 (5) | Connecting to IP: 46.4.97.203. | 2019-01-21 09:47:44 HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2019-01-21 09:47:46 HTTPS login.sierrachart.com:443 (1) | Max send buffers used during socket life: 2 | 2019-01-21 09:47:46 HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2019-01-21 09:47:46 HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-01-21 09:47:46 HTTPS login.sierrachart.com:443 (1) | Closed. | 2019-01-21 09:47:46 HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2019-01-21 09:47:47 HTTPS www.sierrachart.com:443 (2) | Max send buffers used during socket life: 2 | 2019-01-21 09:47:47 HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2019-01-21 09:47:47 HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-01-21 09:47:47 HTTPS www.sierrachart.com:443 (2) | Closed. | 2019-01-21 09:47:47 Rithmic Trading | Port for executable: 1759 | 2019-01-21 09:47:47 Listening socket (1116). Port 1759 | Closed. | 2019-01-21 09:47:47 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-01-21 09:47:47 HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2019-01-21 09:47:47 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:1759. Current folder: C:\SierraChart\Rim | 2019-01-21 09:47:47 HTTPS www.sierrachart.com:443 (4) | Max send buffers used during socket life: 2 | 2019-01-21 09:47:47 HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2019-01-21 09:47:47 HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-01-21 09:47:47 HTTPS www.sierrachart.com:443 (4) | Closed. | 2019-01-21 09:47:47 HTTPS www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2019-01-21 09:47:49 HTTPS www.sierrachart.com:443 (5) | Max send buffers used during socket life: 2 | 2019-01-21 09:47:49 HTTPS www.sierrachart.com:443 (5) | Signaling to core to close socket | 2019-01-21 09:47:49 HTTPS www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-01-21 09:47:49 HTTPS www.sierrachart.com:443 (5) | Closed. | 2019-01-21 09:47:49 Rithmic Trading | Bridge process is running. | 2019-01-21 09:47:49 Rithmic Trading | Connecting to the server 127.0.0.1. Port 1759 | 2019-01-21 09:47:49 DTC Client socket (1) | Creating socket. | 2019-01-21 09:47:49 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2019-01-21 09:47:49 Rithmic Trading | Connected to server. | 2019-01-21 09:47:49 Rithmic Trading | Starting socket receive thread. | 2019-01-21 09:47:49 Rithmic Trading | Sending encoding request to server: Binary VLS | 2019-01-21 09:47:49 Rithmic Trading | Setting DTC encoding to Binary VLS | 2019-01-21 09:47:49 Rithmic Trading | Sending logon request message. | 2019-01-21 09:47:49 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2019-01-21 09:47:49 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2019-01-21 09:47:49 Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2019-01-21 09:47:49 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2019-01-21 09:47:50 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2019-01-21 09:47:50 Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2019-01-21 09:47:51 Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2019-01-21 09:47:51 Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2019-01-21 09:47:52 Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2019-01-21 09:47:52 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2019-01-21 09:47:52 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2019-01-21 09:47:53 Rithmic Trading | Received logon response. | 2019-01-21 09:47:53 Rithmic Trading | Server Name: SC DTC Bridge. | 2019-01-21 09:47:53 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2019-01-21 09:47:53 Rithmic Trading | Successfully connected. IB='OneUpTrader', Firm='OneUpTrader'. | 2019-01-21 09:47:53 Rithmic Trading | Trading is supported. | 2019-01-21 09:47:53 Rithmic Trading | Order cancel and replace is supported. | 2019-01-21 09:47:53 Rithmic Trading | OCO Orders supported. | 2019-01-21 09:47:53 Rithmic Trading | Connected to data and trading server. | 2019-01-21 09:47:53 Rithmic Trading | Connection to non-affiliated broker not allowed. | 2019-01-21 09:47:53 * Connection to the external service has been lost. | 2019-01-21 09:47:53 DTC Client socket (1) | Max send buffers used during socket life: 1 | 2019-01-21 09:47:53 DTC Client socket (1) | Signaling to core to close socket | 2019-01-21 09:47:53 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2019-01-21 09:47:53 Rithmic Trading | Disconnected. | 2019-01-21 09:47:53 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-01-21 09:47:53 Rithmic Trading | Port for executable: 1773 | 2019-01-21 09:47:55 Listening socket (1408). Port 1773 | Closed. | 2019-01-21 09:47:55 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-01-21 09:47:55 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:1773. Current folder: C:\SierraChart\Rim | 2019-01-21 09:47:55 Rithmic Trading | Bridge process is not running! | 2019-01-21 09:47:57 Rithmic Trading | Connecting to the server 127.0.0.1. Port 1773 | 2019-01-21 09:47:57 DTC Client socket (2) | Creating socket. | 2019-01-21 09:47:57 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2019-01-21 09:47:57 File >> Disconnect selected. | 2019-01-21 09:47:58 DTC Client socket (2) | Max send buffers used during socket life: 1 | 2019-01-21 09:47:58 DTC Client socket (2) | Signaling to core to close socket | 2019-01-21 09:47:58 DTC Client socket (2) | Closed. | 2019-01-21 09:47:58 Rithmic Trading | Disconnected. | 2019-01-21 09:47:58 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-01-21 09:48:17 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-01-21 09:48:17 DTC Client socket (1) | Closed. | 2019-01-21 09:48:17 |
| [2019-01-21 20:16:54] |
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This is the reason for the problem: Rithmic Trading | Connection to non-affiliated broker not allowed. | 2019-01-21 09:47:53 * You need your own direct account to be able to connect to Rithmic associated with a different broker: Direct Sierra Chart Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-21 20:18:22
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