Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 06:57:23 +0000



Over one hour's worth of data is missing from chart

View Count: 655

[2019-01-21 04:39:14]
User439924 - Posts: 4
Hello:

My CL chart is not displaying any data from 8:27am through 9:36am. Session times are set for 00:00 to 23:59.

Any ideas?

Robert
Date Time Of Last Edit: 2019-01-21 05:11:56
attachmentTrade Efficient (1).Cht - Attached On 2019-01-21 04:38:50 UTC - Size: 189.36 KB - 241 views
[2019-01-21 05:12:23]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account