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Date/Time: Sun, 24 Nov 2024 15:02:27 +0000



SC data feed - missing depth

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[2013-11-11 15:58:35]
User14266 - Posts: 225
I'm trading ES. I am seeing random lines of depth missing from the DOM. There are 2-3 random lines missing from the bid and ask at any given time. The blank lines are moving around randomly.
[2013-11-11 17:54:18]
Sierra Chart Engineering - Posts: 104368
Do you see this issue now? We do not.

In any case, we have observed this, and it will be resolved. It may take us a few days to determine the exact cause.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2013-11-11 18:04:10]
User14266 - Posts: 225
No, I am not seeing this at the moment, but the ES has pretty much come to a stand still. I saw it when there was some good order flow and PA happening. Will report back if I see it start again. Thanks.

Is this just a visual glitch? Or is bid/ask data being affected by this?


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