Support Board
Date/Time: Fri, 24 Jan 2025 08:35:19 +0000
IB Symbol
View Count: 637
| [2019-01-16 03:03:21] |
| MikeB - Posts: 1 |
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HI, I have gone through the connection of SC to IB TWS and while i opened a chart for HSf19 in SC which I see. when I completed the API connection to IB I got this error message and the data is not updating in SC. HD Request # 2 | Error downloading historical Intraday data for HSF19. The symbol is unknown to the server. | 2019-01-16 10:11:17 I have and see live data in IB for the "HSI Jan 30 19" contract and SC is logged in. many thanks Mike just in case I have sent the log "log data for request "Symbol unknown when connecting to IB" many thanks Mike" |
| [2019-01-16 03:10:30] |
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That is not the correct Interactive Brokers symbol. Refer to this section here for instructions to access the correct symbols: Data/Trading Service Connection and Symbol Issues: 1.3. Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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